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Wales Online
Wales Online
National
Neil Shaw

British Gas suspends force-fitting prepayment meters after claim of 'break-ins'

British Gas has announced it will stop applying for court warrants to enter customers’ homes and fit prepayment meters following reports they had been forced on “vulnerable” customers.

Energy companies can obtain court warrants which give them legal rights to enter people’s homes and fit prepayment meters if customers have not paid their bills.

Customers must then top up to continue receiving gas supplies, and if they fail to do so they risk their heating being cut off.

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