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The Latest Breaking News from Which

Product safety laws face modernisation to better protect online shoppers

The Government has announced a consultation on modernising product safety laws to ensure they are ‘fit for the digital age’.

The Independent UK · Aug 1, 2023

Number of households missing essential payments ‘is back to winter levels’

The number of households missing essential payments has risen to 2.4 million – in line with the levels seen last winter, Which? has warned.

The Independent UK · Aug 1, 2023

£250bn sits in accounts earning no interest as regulator tackles poor rates for savers

‘Progress has been made ... but this needs to speed up’

The Independent UK · Jul 31, 2023

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Anxious and at risk? Britons fall into six cost of living groups, report finds

Which? magazine survey divides UK population up into categories based upon how people are coping

The Guardian - UK · Jul 29, 2023

Food portion sizes on packaging are ‘unrealistic and confusing’, says Which?

Many people were unable to accurately estimate how much they were consuming

The Independent UK · Jul 28, 2023

The truth about loyalty cards: discounts, data collection and the very best deals

Shoppers could save 50p to £10 for every £100 spent with these money-saving schemes. But are they always worth handing over your personal details?

The Guardian - UK · Jul 26, 2023

Some insurance customers ‘left in the dark over why a claim has been rejected’

Not getting an explanation for why a claim has not being fully accepted puts consumers at a ‘serious disadvantage’, the consumer group said.

The Independent UK · Jul 25, 2023

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Travel operators urged to refund UK holidaymakers who call off trips to Rhodes

‘Unconscionable’ to penalise travellers, says Which?, as firms cancel holidays to wildfire hit Greek island

The Guardian - UK · Jul 23, 2023

Decision not to refund Rhodes tourists would be ‘unconscionable’, charity says

Which? Travel editor Rory Boland urged travel companies to be ‘flexible’ with customers who decide not to fly.

The Independent UK · Jul 23, 2023

5 very sneaky scams that could catch you off your guard this summer

Fraudsters are constantly using new tactics. Vicky Shaw finds out more.

The Independent UK · Jul 21, 2023

‘Twisted economics’ mean flights in Europe up to 30 times cheaper than rail travel, says Greenpeace report

Swapping planes for trains could save more than 450,000 tones of harmful emissions

The Independent UK · Jul 20, 2023

Fixed-rate or tracker mortgages: which is best as rates rise?

As mortgage rates hit 15-year highs, deciding whether to opt for a fixed-rate mortgage or a tracker in the hopes that rates eventually drop can be conundrum.

The Week · Jul 19, 2023

Vodafone launches faster social broadband tariff for struggling families

The plan costs £20 a month and gives customers speeds of up to 73 Mbps.

The Independent UK · Jul 18, 2023

Coalition of groups press Chancellor on buy now, pay later regulation plans

Charities and consumer advocates have written an open letter to Chancellor Jeremy Hunt, saying regulation is ‘more important than ever’.

The Independent UK · Jul 18, 2023

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The Guardian - UK · Jul 17, 2023

How can we get Wizz Air to pay the money it owes us?

We submitted a claim to a dispute resolution scheme, which ruled in our favour

The Guardian - UK · Jul 15, 2023

Beat the fakes: how to find online reviews you can trust

From excessive praise to overly perfect grammar, what to look out for to avoid getting scammed

The Guardian - UK · Jul 15, 2023

Fake reviews: can we trust what we read online as use of AI explodes?

Artificial intelligence produces plausible verdicts on hotels, restaurants and tech in an instant

The Guardian - UK · Jul 15, 2023

UK supermarket food prices up by more than 25% in two years, says Which?

Retailers should be forced to display detailed price information on loyalty card deals, says consumer group

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The Independent UK · Jul 14, 2023

Banks should be clearer on how customers can challenge account closures – Which?

The consumer group has offered some suggestions on what banking customers can do if they find their bank account has been closed.

The Independent UK · Jul 13, 2023

Does sunscreen expire, what does SPF mean and which type is best?

Keep your skin protected while in the sun

The Week · Jul 13, 2023

Should you pay a financial adviser for pension help?

The performance of your pension can make a big difference to how comfortably you live in retirement. Is it worth getting expert help?

Wales Online · Jul 13, 2023

1.3million households miss paying monthly bill in cost of living crisis

People are unable to pay for essentials such as energy, water, rent or mortgages as well as broadband, TV and council

The Independent UK · Jul 12, 2023

1.3 million households missed a bill payment in a single month, Which? warns

Some 60% of those who could not afford a household bill defaulted on more than one payment in the month to June 9.

Liverpool Echo · Jul 11, 2023

Warning to anyone who buys cheese, yoghurt and milk

Shoppers continue to be hit by the rise of inflation

Daily Mirror · Jul 10, 2023

Morrisons to make MAJOR change to its 500 convenience stores - and it will save you cash

In a move believed to be the first in the UK, the supermarket chain will be stocking these cheaper products in its Morrisons Daily stores over the coming weeks

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