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The Latest Breaking News from Welsh Water

Welsh Water customers pay second-highest bills in Wales and England

The Consumer Council for Water (CCW) has said that such increases will bring more uncertainty to struggling households.

Wales Online · Feb 3, 2023

Thousands of households to get £35 water bill discount - see if you're due a payment

Welsh Water has confirmed customers who suffered outages as a result of burst pipes in the run up to Christmas will receive money off their water bill as compensation.

Daily Mirror · Jan 26, 2023

'My stables are flooded and there are condoms and human faeces floating around'

After spending thousands last year to fix previous water damage to her property, Denise Radford said she is devastated and sickened at new damage caused by the flood.

Wales Online · Jan 15, 2023

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People left with no water on Christmas Day had to go and collect it from stream

Parts of Wales have had no running water since December 23 with people unable to shower for days

Wales Online · Dec 27, 2022

Welsh Water apologises as hundreds in Monmouthshire still without access to water

Some 200 were still unable to access water on Boxing Day

The Independent UK · Dec 26, 2022

UK households wake up on Christmas with no running water

Bishop’s Stortford resident expresses hope Santa will be carrying bottled water on his sleigh

The Independent UK · Dec 25, 2022

Homes still without water on Christmas Eve after pipes burst a week ago

Welsh Water "undertaking a detailed review of the incident"

Wales Online · Dec 24, 2022

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Welsh Water to pay hundreds of pounds to customers left without tap water for days

The payments will compensate for days spent without water and for 'additional costs' incurred

Wales Online · Dec 22, 2022

Two hundred properties still without water after 'challenging freeze-thaw' affecting pipes in west Wales

Welsh Water has apologised to customers and thanked them for their patience

Wales Online · Dec 22, 2022

900 properties still without water as west Wales shortage continues

Welsh Water has apologised to customers for the inconvenience caused

Wales Online · Dec 21, 2022

Thousands of homes without water for third day after 'mass outbreak of burst pipes'

Welsh Water 'can't guarantee' things will all be back to normal today

Wales Online · Dec 20, 2022

No end in sight for communities left without tap water

Welsh Water are dealing with a "threefold increase" in burst water mains following the rapid change in temperature over the weekend

Wales Online · Dec 19, 2022

Two schools shut and thousands left without water for days as pipes burst

Residents have had to queue for bottled water

Wales Online · Dec 19, 2022

Ofwat names Thames Water among six ‘worst performing’ water firms

The regulator singled out Northumbrian Water, Southern Water, South West Water, Thames Water, Welsh Water and Yorkshire Water

Evening Standard · Dec 8, 2022

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The Independent UK · Dec 8, 2022

Ofwat names six ‘worst performing’ water firms

The regulator singled out Northumbrian Water, Southern Water, South West Water, Thames Water, Welsh Water and Yorkshire Water.

Wales Online · Nov 25, 2022

The worst places for raw sewage being dumped into rivers and seas in the UK are in Wales

The top three areas where sewage is dumped in waterways in the UK are in Wales

Wales Online · Nov 14, 2022

Schools shut as large parts of Cardiff left without water

Some homes were also at risk of being flooded after a burst water main was reported early on Monday morning

Wales Online · Nov 8, 2022

Popular barbers forced to close after blocked drain keeps flooding it

'I could accept it if I had put thousands of pounds into a business and it had sunk itself, but not this. I've lost too much money, I just can't go back there'

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Wales Online · Oct 27, 2022

Campaigners launch legal bid to stop Cardiff park being used for sewage pumping station

Llandaff North Residents' Association is seeking a judicial review of Cardiff Council's approval for the development of a sewage pumping station in Hailey Park and the council intends to challenge it

Wales Online · Oct 25, 2022

Hosepipe ban in Pembrokeshire and Carmarthenshire lifted as Welsh Water still warns: 'Use only what you need'

The ban has been lifted but 'the immediate future is a concern'

Birmingham Post · Oct 7, 2022

Welsh Water fined £8m by industry regulator Ofwat

While it performed well in some areas in an overall assessment of performance it failed to meet targets on water compliance and interruption to supply

Wales Online · Sep 28, 2022

Homeowner with raw sewage seeping from garden abused by passers-by over foul smell

"People have told me I’m disgusting, that we need to sort it out. It’s been embarrassing."

Liverpool Echo · Sep 28, 2022

Thousands of wet wipes and sanitary products on beach 'linked to sewage'

United Utilities said it was "important to remember" things like wet wipes should not be disposed of down the toilet

Wales Online · Sep 14, 2022

Redrow plans to build more than 100 new homes on green space in Cowbridge

A public notice on the plan was published in the Western Mail last month and the chance for people to have their say on it ended this week

Wales Online · Sep 9, 2022

Council warns of ‘impact’ as road is shut for three weeks

The issue comes right as schools return for the new term

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