The Latest Breaking News from Trustpilot

From US Open 'hat thief' to Coldplay affair: CEOs keep going viral for bad behavior

Smartphones are turning CEO scandals into viral spectacles, and boards are scrambling to respond to the changing environment.

Fortune · Sep 3, 2025

Millionaire CEO who went viral for snatching hat from boy at tennis match says he made a 'huge mistake' after 'first come, first served' comment

The CEO’s company, Drogbruk, was flooded with negative reviews after last week’s incident at the U.S. Open.

Fortune · Sep 2, 2025

Almost half of consumers say they have suffered poor service over the last year

The study also found that consumers are turning away from AI and automation when it comes to customer service.

The Independent UK · Aug 17, 2025

At this year's MWC, AI was everywhere. So too was desperation

Network carriers want to be players in the AI revolution, but unlike the handset makers, they don't have a good hand to play.

Fortune · Mar 11, 2025

Saving money is the hottest Valentine’s Day gift of 2025, according to a Trustpilot survey

With 40% planning to spend under $50 on a Valentine’s Day gift, splurging is out this holiday and saving money is in, per a new Trustpilot survey.

Fortune · Feb 14, 2025

The internet is rife with fake reviews. Will AI make it worse?

Researchers and watchdog groups say the emergence of generative artificial intelligence tools that allow people to efficiently produce detailed and novel online reviews has put merchants, service providers and consumers in uncharted territory

The Independent UK · Dec 23, 2024

Trustpilot CEO: Here’s why we support the FTC’s crackdown on fake consumer reviews

In 2023 alone, Trustpilot eliminated over 3.3 million fraudulent reviews.

Fortune · Oct 28, 2024

Revealed: Airport meet-and-greet operators speeding and stealing money from vehicles

Parking providers at Heathrow and Gatwick are accused of petty theft and breaking speed limits

The Independent UK · Sep 28, 2024

I spend my days testing vacuum cleaners – this is the brand I’d choose if I were torn between Dyson or Henry

I explore the battle of the British vacuum icons

Ideal Home · May 26, 2024

Unbiased Friday Plans Reviews—Who Should Get Friday Plans Viagra And Cialis?

Friday Plans has a stellar 4.3-star rating on Trustpilot, with 40,000+ subscribers praising the convenience, speed, affordability, and effectiveness of their Viagra and Cialis products.

International Business Times · Apr 11, 2024