The Latest Breaking News from Teleperformance

How Adriana Muñoz Vergara Turned Regulatory Complexity Into a Growth Engine for Domu’s LATAM Expansion

Enterprise AI adoption in financial services often stalls before deployment begins because of regulatory, compliance, and procurement concerns.

inkl · Aug 4

'Sometimes the biggest promotion is...': Employee leaves Rs 38,000 corporate job to sell chai, now he earns Rs 1.8 lakh per month

A former call center employee quit his steady job to sell tea. He invested his own money and opened a roadside stall for business. The stall now sells many cups daily, generating substantial monthly revenue. After expenses, his profit nearly triples his previous salary. This move marks a significant personal…

The Economic Times · Jul 20

How the world’s largest call center operator is blending artificial intelligence with emotional intelligence

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its people engaged?

Fortune · Oct 9, 2025

Meta faces Ghana lawsuits over impact of extreme content on moderators

Workers at contractor in Accra say they have suffered from depression and anxiety as a result of their work

The Guardian - UK · Apr 27, 2025

The Leading BPO Companies of 2025: Innovation Meets Efficiency

In a world where digital transformation and operational agility are at the heart of business strategy, Business Process Outsourcing (BPO) has emerged as a key pillar of growth and scalability. In 2025, BPO companies are no longer just service providers—they are strategic partners driving innovation, cost efficiency, and enhanced customer…

inkl · Apr 22, 2025

Kenya based content moderators mourn Nigerian colleague who 'was desperate to go home'

Technology workers in Kenya have held a vigil for a colleague who died in unclear circumstances after she was unable to travel to her home in Nigeria for two years

The Independent UK · Mar 12, 2025

Thomas Mackenbrock: What if AI creates more jobs than it destroys?

Also: Experts doubt Microsoft’s quantum computing breakthrough, Palantir slumps on Pentagon cuts plan.

Fortune · Feb 21, 2025

‘Don’t allow you to go to the bathroom’: big tech’s call center workers in Greece on strike

Workers at Teleperformance, customer support company for Apple, Google and Netflix, accuse it of union busting and surveillance

The Guardian - US · Jan 14, 2025

HR leaders share how they're putting people first in an ever-changing workplace

HR professionals are navigating RTO, AI, cultural changes, and divisive virtual cultural issues.

Fortune · Oct 21, 2024

How Aviva, Cisco, and Teleperformance think about AI in the workplace

At a Fortune event, executives from Aviva, Cisco, and Teleperformance discussed how to introduce AI to the workplace while maintaining the trust of their workers.

Fortune · Jun 20, 2024