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The Latest Breaking News from Services Australia

Centrelink communications 'like an alien language' for Australians of migrant backgrounds

Australians from migrant backgrounds are frustrated with confusing communication from Centrelink, sometimes leading to debts and other misunderstandings.

ABC News

Funeral insurer Youpla 'grew and grew' off welfare payments, then collapsed

In 2013, the government was warned that allowing funeral insurers to access Centrelink payments could end badly for customers. Almost a decade later, it did.

ABC News

Warning over Centrelink call centres as Services Australia slashes contracts

Exclusive: Agency says decision to cut outsourced workload by 30% is due to reduced demand as unions warn of longer wait times

The Guardian - AU

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read the most diverse news in one place.

Robyn is one of 11 Australians who died after receiving the AstraZeneca vaccine. Her family speaks for the first time

Speaking publicly for the first time, her family say they fully support the COVID-19 vaccine rollout, but believe the government should have had a better plan to support families like theirs.

ABC News

Flood relief payments targeted at Lismore, Gympie by scammers

A wave of fraudulent flood claims is being investigated as scammers try to cash in on natural disasters in south-east Queensland and northern New South Wales.

ABC News

Family of South Australian Robodebt victim gets senator's backing for answers about Corey Webb, who died by suicide

Eyre Peninsula woman Jessica Jolly, who is calling for a royal commission into the federal government's botched Robodebt scheme, receives the backing of independent senator Rex Patrick for answers about how her late brother was treated.

ABC News

Coalition faces criticism for limiting ‘top-up’ payment to Lismore flood victims only

Extra $350-a-week quietly added to disaster recovery allowance but other northern rivers areas ineligible

The Guardian - AU

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Medicare scraps historical medical record requests due to staffing pressures, leaving abuse survivors to wait longer

Vulnerable Australians who have already been left waiting months to access their medical records to receive compensation will face further delays after Services Australia announces plans to scrap backlogged requests.

ABC News

Centrelink scammers target flood-hit residents in northern NSW

Fraudsters are adding insult to injury for families affected by this year's devastating floods, stealing flood-relief money and Centrelink details

ABC News

Government says Labor's attack on Services Australia flood sites a 'cheap' political play

Labor accuses the federal government of making partisan picks for where to send flood assistance — but ministers and Services Australia say state governments decide where to send staff.

ABC News

Sydney spared worst of rain but Newcastle still under threat – as it happened

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The Guardian - AU

How to apply for Queensland's $1,000 flood relief payments and other government disaster grants

If you have been directly impacted by the floods, you may be eligible for these government grants.

ABC News

Child support birthday loophole to end

A loophole restricting the ability for child support to be recovered once a person turns 18 will be closed under a new government plan targeting 18,000 parents.

AAP

How young people are faring with the Pandemic Leave Disaster Payment

Daisy got COVID in early January but it took her 12 days to get government financial relief.

ABC News

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