A bureaucrat who helped manage the Robodebt "crisis" in 2017 has told a royal commission it is "normal practice" for public servants to provide wording to independent statutory bodies investigating government programs.
Jason McNamara, former general manager of the integrity and information group at Services Australia, is the first witness before a new two-week block of the royal commission's public hearings, as it investigates the way the unlawful scheme was designed and implemented.