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The Latest Breaking News from Ofgem

Energy bill £800,000 refund due to hundreds of UK households after overcharging error

Customers of two energy firms are due refunds after being overcharged on deals that let them sell excess power, with £800,000 being paid out to homes across the UK.

Edinburgh Live

Energy firms accused of profiteering with ‘horrendous rates’ for care homes

Exclusive: Care England calls for Ofgem investigation into suppliers’ practices in letter seen by the Guardian

The Guardian - UK

Hundreds of households to get £800,000 energy bill refunds after overcharging error

Customers of two energy firms are due refunds after being overcharged on deals that let them sell excess power, with £800,000 being paid out to homes across the UK

Daily Mirror

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What can we expect from the Autumn Budget?

Jeremy Hunt expected to deliver harsh package of tax rises and spending cuts to plug £60bn shortfall

The Independent UK

What can we expect from the Autumn Budget?

Jeremy Hunt expected to deliver harsh package of tax rises and spending cuts to plug £60bn shortfall

The Independent UK

‘Too slow to act’: Ofgem’s ‘failures’ cost energy consumers billions, say MPs

Damning report questions regulator’s fitness to police the industry after so many suppliers folded

The Guardian - UK

Households paying £94 extra on energy bills due to regulator’s failure

Ofgem ‘failed to strike balance’ between competition and financial resilience

The Independent UK

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Brits paying £94 more each on energy bills thanks to Ofgem 'failure', report finds

A report by MPs on the Public Accounts Committee says the energy regulator set the bar too low for new companies to set up as suppliers

Daily Mirror

Ofgem failures ‘come at a considerable cost’ to households – watchdog

Customers have picked up the £2.7 billion cost of supplier failures at an extra £94 per household, the Public Accounts Committee said.

The Independent UK

Energy firms 'must help struggling Glasgow citizens demands councillor

A councillor has called for energy suppliers to do more to help vulnerable people struggling to pay their bills as Ofgem found many firms weren't helping enough.

Glasgow Live

Smart meter warning as thousands of customers swapped to expensive prepay method

Those who are in debt and use a smart meter should check that they have not been unknowingly moved over to a prepay method.

Daily Record

Smart meter customers urged to check as thousands switched to pricier energy plans

Energy regulator Ofgem has issued a warning to smart meter users as a growing number of bill payers who are being switched to more expensive energy plans remotely.

Glasgow Live

Smart meter energy customer warning as thousands switched to pricier plans

Energy regulator Ofgem has issued a warning as reports of people being switching to prepayment meter plans are rising as the price of gas and electric increase.

Edinburgh Live

How to tackle your supplier if you think your energy bill is too high

Taking an up-to-date meter reading is the first step if you need to challenge an unexpectedly big bill

Chronicle Live

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The Guardian - UK

British energy suppliers criticised over ‘disconnection by the back door’

Regulator says vulnerable households put on prepayment meters can be left without power for days and even weeks

Wales Online

Martin Lewis warns energy price cap could rise another 48% in April

The cap is expected to jump again despite lower wholesale energy prices

The Independent UK

Money-off scheme for cutting energy use at peak times launches today - see full list of firms taking part

The scheme will run from November to March

Evening Standard

Winter blackouts: How will the money-saving energy scheme work?

The voluntary scheme will start in November - but only for those with a smart meter

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Chronicle Live

Full details unveiled of energy scheme that pays households to cut electricity use at peak times

The new Demand Flexibility Service, that has been approved by energy regulator Ofgem, could save households up to £100 and help the nation avoid blackouts this winter

The Guardian - UK

Britain’s biggest suppliers to offer discounts for off-peak electricity usage

Ofgem approves National Grid scheme that could cut household bills by £100 this winter and reduce risk of power cuts

Evening Standard

Money saving energy scheme launched to avoid blackouts

It comes after warnings by the energy network operator that blackouts could be needed in a worst-case scenario.

Liverpool Echo

New scheme offers households £100 energy bill discount to cut usage

The scheme is part of efforts to avoid potential blackouts

The Independent UK

When is the £400 winter fuel payment due?

Households will start receiving money off their energy bills from October

Daily Mirror

Full details of energy scheme that pays £100 to do washing at night to avoid blackouts

The typical household will be able to save approximately £100 through the new Demand Flexibility Service, which was today given approval by energy regulator Ofgem

The Independent UK

When is the £400 winter fuel payment due?

Households will start receiving money off their energy bills from October

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