The Latest Breaking News from Ofgem

'Unfortunately you do get conversations where people have moments of suicidal thoughts"

The latest energy price cap will be revealed by regulator Ofgem on Monday

Regulator says suppliers should start removing meters and compensating families who have had one fitted against their will

Ministers to recruit new directors after regulator’s attempts to improve competition in energy market was hit by supplier failures

Wholesale gas prices – the price paid by the company that then sells it on to you – are at last starting to fall to levels below where they were before Russia invaded Ukraine in February 2022, though not back to levels before the global economy restarted after COVID lockdowns.

Renewable energy generator said underlying group profits were helped by windy conditions last year

It comes after British Gas came under fire following an investigation from The Times that claimed the energy giant used debt collectors to break into the homes of vulnerable customers

Ofgem chief executive Jonathan Brearley announced a ‘comprehensive, independent, wide ranging review into what has happened’

Ofgem says energy companies must compensate customers now rather than wait until its review is complete