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The Money Edit
The Money Edit
Business
Tom Higgins

Three energy firms pay £8m in switching compensation - has your provider paid out?

Worried man checking bills.

Three energy firms have paid out £8 million over compensation failures after lengthy delays in producing final bills to more than 100,000 customers.

Industry regulator Ofgem said the trio of suppliers - E.On Next, Good Energy and Octopus Energy - fell short of their obligation to settle compensation claims after they failed to provide a final bill to customers within six weeks, as required when you switch to another provider.

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