Black Lake founder Yuxiang Zhou pitted an AI agent against his top sales coach. His most experienced salespeople chose the AI But he’s still waiting for the “Google moment” in AI. Fortune · Sep 13
IDEO spent 35 years selling customer-centricity. Now CEO Mike Peng thinks it ‘isn’t enough anymore’ After decades championing human-centered design, IDEO is reinventing itself as a teacher of innovation rather than a seller of design. Fortune · May 16
A top global design alliance is embracing AI to 'let designers focus more on empathy and creativity' Many designers are increasingly warming to the idea of incorporating AI in design, says Cecilia Brenner, the managing director of Design for Good, a global design charity. Fortune · Dec 22, 2025
AI can lead to ‘somewhat mediocre’ results for designers, warns CEO of design consultancy IDEO AI can be a powerful tool for designers, but human creativity is still key, Mike Peng said at Fortune Brainstorm Design in Macau on Dec. 2. Fortune · Dec 9, 2025
Why Your Last Presentation Failed (And How Visual Prototyping Could Have Saved It) Not because your ideas were bad. Not because you weren't prepared. But because you showed up with slides full of bullet points while your competition brought interactive prototypes that people could actually touch, feel, and experience. inkl · Sep 18, 2025
IDEO, home of ‘design thinking,’ picks former partner Mike Peng to help clients embrace AI without losing their humanity Peng will need to show that IDEO can help clients cope with upheaval. “I feel like the world needs IDEO more than ever right now,” he said. Fortune · Apr 30, 2025
Integrating Leadership Coaching With Strategy: Suzanne Howard Champions New Paradigm For Thriving Organizations Suzanne Gibbs Howard's integrated approach to leadership and strategy represents a paradigm shift in how organizations and their leaders navigate change. International Business Times · Jan 28, 2025
Utilise UX Design Companies for Success Without question, creating an exceptional user experience (UX) is paramount for businesses aiming to achieve success. Whether it’s enhancing customer satisfaction, increasing brand loyalty, or driving sales, UX design has proven to be a game-changer. With this in mind, let’s take a deep dive into the role of UX design… inkl · Nov 20, 2024
How workplaces can encourage diverse personalities, values and attitudes If you work for an organization that believes diversity can increase organizational performance and employee well-being, we have a secret to share with you: despite what is commonly espoused about diversity, very few organizations have actually achieved benefits through current diversity approaches. The Conversation · Jan 17, 2023