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The Latest Breaking News from Housing Ombudsman

Westminster council ordered to pay compensation to family left without bedroom in damp-ridden flat for years

Housing Ombudsman finds ‘series of failures’ by Westminster City Council meant family-of-three were without a bedroom and left to breath in high levels of damp ‘for years’

Evening Standard

Man killed himself after 'dismissive' landlord failed to resolve 18 noise complaints

The man slept on air bed in his kitchen to avoid noise from neighbours upstairs

Evening Standard

Housing association slammed as tenant takes own life after 18 noise complaints

Clarion Housing Association has apologised for its failings over what Housing Ombudsman Richard Blakeway said was a ‘deeply distressing’ case

The Independent UK

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Leaked email shows RBH told staff it was 'not racist' days after Awaab inquest - as damning report shows 'disturbing' prejudices and 'lazy assumptions'

A new investigation has highlighted 'wholly unacceptable' attitudes

Manchester Evening News

Michael Gove accuses Lambeth Council of ‘persistent’ failures after child left in mould-ridden home

Housing Secretary says London council failed to provide ‘most basic level of decency’ for tenants after complaints

Evening Standard

Social tenants urged to speak out against 'rogue landlords' in wake of Awaab Ishak case

Residents urged to complain about damp, mould and disrepair

Manchester Evening News

Awaab's Law: Social housing tenants 'empowered to make complaints'

“Too many social housing tenants are being let down and ignored"

Manchester Evening News

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New Government ads to encourage complaints about ‘rogue landlords’

Social housing tenants will be urged to complain about shoddy and dangerous housing in a major new Government advertising campaign.

The Independent UK

Nottingham City Homes apology after failures to repair problems had 'serious impact' on disabled resident

Water had been leaking in the home for more than two years

Nottingham Post

Awaab's Law: What ministers' response means, what's next and what we must never forget

A huge step forwards has been taken - but there is still work to do

Manchester Evening News

‘A national disgrace’: Thousands of complaints about damp and mould in England social housing

The Housing Ombudsman received 5,838 complaints about leaks, damp and mould in the three years to March 2022, figures show

The Independent UK

Thousands of complaints about leaks, damp and mould in social housing in England

The Housing Ombudsman received 5,838 complaints about leaks, damp and mould in the three years to March 2022, figures show

The Independent UK

Hundreds of RBH homes still have damp and mould after Awaab Ishak's death - and new boss expects the number to rise

The housing association's new interim boss gives her backing to Awaab's Law

Manchester Evening News

England’s largest housing association accused by Gove of failing tenants

Michael Gove said Clarion Housing Group had ‘failed its tenants and refused to treat people with respect’.

The Independent UK

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The Independent UK

Council calls for housing stock to be returned following mould exposure death

An inquest into the death of Awaab Ishak found he died in December 2020 from a respiratory condition caused by mould.

Manchester Evening News

Woman BLAMED by landlord for mould problem that left her unable to sleep for months - now she's getting £2k off them

Another social landlord has come under fire

Bristol Post

Housing Ombudsman receives more than 200 complaints from Bristol City Council

Bristol City Council was the most complained to local authority in the South West

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