The Latest Breaking News from Housing Ombudsman

Westminster council ordered to pay compensation to family left without bedroom in damp-ridden flat for years

Housing Ombudsman finds ‘series of failures’ by Westminster City Council meant family-of-three were without a bedroom and left to breath in high levels of damp ‘for years’

Evening Standard · Dec 5, 2024

Man killed himself after 'dismissive' landlord failed to resolve 18 noise complaints

The man slept on air bed in his kitchen to avoid noise from neighbours upstairs

Evening Standard · Nov 2, 2023

Housing association slammed as tenant takes own life after 18 noise complaints

Clarion Housing Association has apologised for its failings over what Housing Ombudsman Richard Blakeway said was a ‘deeply distressing’ case

The Independent UK · Nov 2, 2023

New Government ads to encourage complaints about ‘rogue landlords’

Social housing tenants will be urged to complain about shoddy and dangerous housing in a major new Government advertising campaign.

The Independent UK · Mar 6, 2023

Nottingham City Homes apology after failures to repair problems had 'serious impact' on disabled resident

Water had been leaking in the home for more than two years

Nottingham Post · Mar 2, 2023

Awaab's Law: What ministers' response means, what's next and what we must never forget

A huge step forwards has been taken - but there is still work to do

Manchester Evening News · Jan 14, 2023

‘A national disgrace’: Thousands of complaints about damp and mould in England social housing

The Housing Ombudsman received 5,838 complaints about leaks, damp and mould in the three years to March 2022, figures show

The Independent UK · Jan 13, 2023

Thousands of complaints about leaks, damp and mould in social housing in England

The Housing Ombudsman received 5,838 complaints about leaks, damp and mould in the three years to March 2022, figures show

The Independent UK · Jan 13, 2023

Hundreds of RBH homes still have damp and mould after Awaab Ishak's death - and new boss expects the number to rise

The housing association's new interim boss gives her backing to Awaab's Law

Manchester Evening News · Dec 27, 2022

England’s largest housing association accused by Gove of failing tenants

Michael Gove said Clarion Housing Group had ‘failed its tenants and refused to treat people with respect’.

The Independent UK · Dec 1, 2022