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The Latest Breaking News from Richard Blakeway

Tenants’ complaints about poor social housing in England jump 43% in a year

Ombudsman made 26,901 interventions to put things right, including child’s bedroom window boarded up for four years

The Guardian - UK

The Guardian view on social housing: invest boldly to tackle ‘simmering anger’ about substandard homes

Editorial: Two weeks before the spending review, the housing ombudsman has issued an important warning about a deepening crisis and growing human misery

The Guardian - UK

'Simmering anger' over poor social housing conditions could lead to 'disquiet', warns watchdog

Complaints to Housing Ombudsman about substandard living conditions are more than five times higher than they were five years ago

Evening Standard

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Housing ombudsman for England warns of ‘simmering anger’ over living conditions

Richard Blakeway says 474% increase in complaints to his office in last five years points to risk of ‘social disquiet’

The Guardian - UK

Disabled child waited nearly two years for social housing repairs – ombudsman

The example came as the Housing Ombudsman’s latest report showed that findings of failures and delays have soared.

The Independent UK

Stop treating social housing tenants like children, ombudsman tells landlords

Richard Blakeway tells social housing leaders to ‘see people, not problems’ after Grenfell inquiry’s report into disaster

The Guardian - UK

Largest UK housing association fined for failing to fix child’s bedroom window for four years

The severely delayed repair led to parts of home developing mould, housing watchdog says

The Independent UK

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UK’s biggest housing association fined over four-year failure to fix window

Clarion case among several ‘severe maladministration’ examples highlighted by housing ombudsman

The Guardian - UK

Outrage as residents in England’s ‘affordable’ housing forced to pay thousands of pounds extra in service charge

Pressure on Michael Gove to act as householders see bills rise 40%, with many saying that they cannot afford to pay

The Guardian - UK

Housing ombudsman in England calls to re-establish link between housing and health

Exclusive: Richard Blakeway says parts of social housing sector have reached breaking point

The Guardian - UK

‘I considered putting my kid into care’: one London family’s fight against mould

Natasha La’Bow says she and her six-year-old son have faced serious health problems caused by mould and damp in their council flat

The Guardian - UK

Tenant killed himself after landlord failed to resolve repeated noise complaints

Ombudsman orders UK housing association Clarion to apologise to family in ‘deeply distressing’ case

The Guardian - UK

Housing association slammed as tenant takes own life after 18 noise complaints

Clarion Housing Association has apologised for its failings over what Housing Ombudsman Richard Blakeway said was a ‘deeply distressing’ case

The Independent UK

Social housing complaints probed by ombudsman hit record high

Property condition remained the leading category as to why complaints were being made, followed by complaints handling, and health and safety.

The Independent UK

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The Independent UK

Housing association apologises after delay in dealing with damp and mice

The ombudsman’s investigations have prompted a review by the A2Dominion Group of 5,000 past cases.

The Guardian - UK

Landlord L&Q told to pay out to tenants after finding of severe mismanagement

Ombudsman says there was maladministration in tackling disrepair and complaints received dismissive responses

Wales Online

Dad and daughter part of £18k council payout after 'shocking' response to housing complaints

They were left with water pouring down their walls, which caused damp and mould problems for years

Evening Standard

Social landlord said living with mould was ‘OK and acceptable’, report finds

Refugees were considered “lucky” to have a roof over their heads at a housing association where a young boy died after exposure to mould, a report has found.

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Daily Mirror

Awaab Ishak landlord saw refugees in mouldy properties as 'lucky' to have a home

Rochdale Boroughwide Housing (RBH) had a culture of "othering" which saw staff hold prejudices and "lazy assumptions" about asylum seekers and refugees, the Housing Ombudsman said

Wales Online

Refugees told they were 'lucky' to have roof over their heads at mould death housing association

Awaab Ishak, two, died after exposure to mould in a flat owned by RBH. A report said staff made “lazy assumptions” about asylum seekers

The Independent UK

Residents treated in dismissive ways at Awaab Ishak housing association – report

Residents were treated in dismissive, inappropriate or unsympathetic ways and were sometimes subjected to derogatory language, the ombudsman said.

The Independent UK

Awaab Ishak: Social landlord where toddler died said mould was ‘acceptable’ in refugees’ homes

A report found Rochdale Boroughwide Housing (RBH) tenants were judged ‘by staff members’ … prejudices, lazy assumptions and an attitude towards asylum seekers and refugees that is wholly unacceptable’

Manchester Evening News

Awaab Ishak landlord said refugees were 'lucky to have a roof' and living with mould was 'OK and acceptable'

A damning report published today slammed a 'wholly unacceptable' attitude towards asylum seekers by Rochdale Boroughwide Housing

The Guardian - UK

Social landlord in England said mould was ‘acceptable’ in refugees’ homes

Rochdale Boroughwide Housing’s failure to treat severe mould led to the death of two-year-old Awaab Ishak

Manchester Evening News

Awaab's Law: Damp and mould complaints surge as action promised following toddler's death

Landlords are under scrutiny

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