Disabled child waited nearly two years for social housing repairs – ombudsman

The Housing Ombudsman has described findings of failures by landlords as ‘another stark reminder of the scale of the housing emergency’ (Alamy/PA) -

A man had to carry his severely disabled daughter up and down the stairs every day for almost two years while they endured delays in repairs to their social housing, a watchdog has revealed.

The example came as overall failures and the number of times the Housing Ombudsman had to intervene to put things right for residents in England more than tripled, its annual complaints review found.