The Latest Breaking News from Gartner

Gartner has recently lagged behind the broader S&P 500, and analysts remain cautiously optimistic about the stock's prospects.

As more consumers turn to GenAI tools like ChatGPT, Google AI, and Apple Intelligence for quick and convenient solutions, customer service teams may face a decline in traditional service requests. These AI-driven platforms, integrated into the apps and devices people use daily, are reshaping how customers solve problems.

CHROs have taken on more responsibilities but resources haven’t kept up.

The pandemic changed the role of HR departments everywhere but funding hasn’t kept pace.

Agentic AI isn’t just a new tool. It’s a quiet shift in how work gets done. In this article, Shyam Ravindranathan draws from firsthand experience building and deploying these systems to explain what agentic AI really is, how it differs from traditional automation, and where it’s already delivering results across…

Despite Gartner’s underperformance relative to the broader market over the past year, Wall Street analysts remain moderately optimistic about the stock’s prospects.

Gartner has echoed that by 2027, AI demand will exceed power utilities’ capacity

Many business leaders are feeling the pressure to rapidly implement GenAI solutions, however, despite GenAI’s popularity, it’s proven to deliver low returns for most organizations.

It’s time to ditch the lectures and seminars.

Benioff has attacked Copilot for months as he promotes Salesforce’s own AI product.

Gartner is expected to release its fiscal third-quarter earnings next month, and analysts project a single-digit profit decline.