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TechRadar
TechRadar
Craig Hale

'Workforce reductions may create budget room, but they do not create return': Gartner warns companies relying on layoffs to free up room for AI may be caught out in the long run

Gartner
Office workers using AI to get their jobs done.
  • High ROI companies are laying off at the same rate as low ROI companies
  • The best returns come from investing in human skills and jobs
  • Net job creation could happen as soon as 2020-2029

Four in every five organizations that have piloted or deployed autonomous AI agents have also reported workforce reductions, new Gartner research has claimed - however the research giant fails to link layoffs and business autonomy to meaningful ROI improvements.

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