The ongoing dialogue regarding the ever-imminent displacement of white-collar workers by AI is predicated on the assumption that the technology will become as skilled as the very workers it threatens to displace, thereby cutting labor costs. But a new study found that’s not quite what’s playing out in many companies that have carried out AI-related layoffs.
A survey of 350 global business executives with an annual revenue of at least $1 billion by the research and advisory firm Gartner found that many have reduced their workforce irrespective of AI adoption. While 80% of those surveyed who have piloted an AI or autonomous technology have reported workforce reductions, the businesses cut jobs due to automation regardless of whether the technology was actually generating returns.