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The Latest Breaking News from Citizens Advice Scotland

'Unacceptable': Ofgem announces two per cent hike to energy bills

THE typical Scottish household’s energy bills are set to rise by two per cent from October, energy regulator Ofgem has said.

The National (Scotland)

Scottish charity in trans rights row following bathroom access change

A LEADING Scottish charity may be discriminating against transgender staff after a change to accessing bathrooms, legal experts have said ...

The National (Scotland)

Cuts to legal advice in Western Isles threaten 'viability' of community, say locals

A COMMUNITY centre in the Western Isles has penned an open letter to the Scottish Government over concerns that the provision of legal advice at…

The National (Scotland)

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Home Office slammed by advice centres over plans to hike fees

CITIZENS Advice Scotland (CAS) has condemned Home Office proposals to increase charges for advice services as research shows a 249 rise in demand…

The National (Scotland)

Almost half of people worried about winter energy bills, research finds

The Citizens Advice Scotland study also found more than 1.4 million are worried about not being able to heat their homes effectively over the winter.

The Independent UK

Ofgem orders Ovo to improve customer service after ‘serious concerns’ raised

Energy regulator tells third largest UK supplier to take action after being alerted to handling of complaints

The Guardian - UK

People seeking repossession advice has increased three-fold, says charity

THE number of people seeking advice about repossession evictions has increased three-fold in the last year, according to Citizens Advice Scotland…

The National (Scotland)

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Ofgem energy price cap in Scotland explained - everything you need to know

This marks the first time that the energy price cap has fallen since the global gas crisis took hold more than 18 months ago. It reached £4,279 at its peak. Here is what you need to know.

Glasgow Live

Scots will not have cheaper bills despite energy price cap falling

The energy price cap is set to fall by £426 a year but is still double what it was in 2021.

Daily Record

Vulnerable people could still have prepayment meters forcibly fitted under new rules

Ofgem announced on Tuesday morning that all UK household energy suppliers have agreed to a ban on forcibly installing prepayment meters in the homes of people over the age of 85.

Daily Record

Scotland and north of England food bank usage highest in UK, figures show

The figures show a UK-wide average of 3% of households reportedly using food banks in the 12 months to March 2022.

The Independent UK

Soaring energy costs have forced 1.7m Scots to turn down heating in winter

Citizens Advice Scotland (CAS) say that figure equates to 78 per cent of adults in Scotland who have had to cut back on household spending due to the cost-of-living crisis.

Daily Record

Extra £2.4m pledged to help those facing hardship

Recipients of the funding include The Scottish Federation of Housing Associations (SFHA), the Corra Foundation and Citizens Advice Scotland

Daily Record

Check for unclaimed Council Tax discounts this month to help boost finances during cost of living crisis

More than 450,000 people were in receipt of a Council Tax Reduction in October 2022.

Daily Record

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Edinburgh Live

Martin Lewis issues urgent message for prepay energy meter users unable to claim £66 top-up

Money saving expert Martin Lewis has issued an important message to those who pay their energy bills via non-smart prepayment meters as thousands have unclaimed vouchers.

Daily Record

Martin Lewis shares new workaround for pre-pay energy meter users unable to claim £66 top-up

New data from PayPoint suggests hundreds of thousands of people are missing out on energy help.

Insider UK

Latest CivTech cohort reaches the accelerator stage

Up to £6m contract value is available for the companies involved

Wales Online

Scottish Power and Utilita slapped with Ofgem warnings for failing to protect customers

Provisional orders were given to the energy companies in order for them to comply with their licensing conditions

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Daily Record

Claim PIP for epilepsy and you could get up to £627 each month from the DWP

People providing care for someone with epilepsy could also be eligible for Carer's Allowance.

Daily Mirror

Woman with terminal cancer says she can't afford to survive cost of living crisis

Margaret Burns, 60, was diagnosed with lung cancer 18 months ago and believes she will not survive the winter - even with the energy price cap announcement last week

Daily Record

Scots woman with terminal cancer says she can't afford to survive cost of living crisis

Margaret Burns was diagnosed with lung cancer but fears she she won't be able to afford to food and energy bills.

Daily Record

Charity tells Buddies "you're not alone" as it offers advice on cost-of-living crisis

Renfrewshire Citizen’s Advice Bureau is today launching its Our Advice Ads up campaign in a bid to highlight the level of support it can offer locals who are distressed about their bills.

Edinburgh Live

New cost of living campaign could see households access £4,400 cash boost

A new campaign by Citizens Advice Scotland (CAS) could see households struggling financially amid the worsening cost of living crisis access upwards of £4,400 in financial support

Daily Record

New cost of living campaign could help households worried about money access more than £4,000 in support

The Citizens Advice network has helped one in five people since the pandemic gain £4,400 on average.

Glasgow Live

Ten percent of Scots have no money left after paying for bills and essentials

Citizens Advice Scotland (CAS) say that the ten per cent equates to around 452,958 people based on Scotland's population, and the stark findings come before energy prices are set to soar even further in October.

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