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The Latest Breaking News from CCPA

Govt tells cab aggregators to stop advance tipping before rides, calls practice misleading and unfair

Due to concerns over misleading practices, the government has mandated that cab aggregators remove the option for advance tipping. Authorities have deemed this tactic an unfair trade practice, resulting in Rapido being fined ten lakh rupees. As investigations into Uber and Ola persist, it’s established that tipping must remain at…

The Economic Times

Government orders cab aggregators to stop advance tipping before ride booking

The government has ordered cab aggregators to cease advance tipping options. This practice was deemed misleading and unfair by consumer affairs officials. Rapido faced a ten lakh penalty for unfair business practices and dark patterns. Investigations into Uber and Ola's practices are currently underway. Tipping remains a voluntary consumer choice…

The Economic Times

Connaught Place restaurant charged Rs 80 extra as service fee without asking; GST was added on that charge too; CCPA orders it to pay Rs 10,000

CCPA fined a restaurant in Connaught Place Rs 10,000 for automatically adding an Rs 80 service charge to a customer's food bill and applying GST on that amount, ruling that a later refund cannot undo a consent violation that occurs at the time of billing, and directing the restaurant to…

The Economic Times

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Consumer protection body imposes Rs 10 lakh penalty on Rapido for use of dark patterns

The consumer watchdog found that Rapido used two practices classified as dark patterns - “confirm shaming” and “interface interference” - and directed the company to discontinue misleading prompts and practices that steer consumers towards higher payments, the CCPA said in a statement on Tuesday.

The Economic Times

Rapido faces Rs 10 lakh penalty over ‘pay more, get a ride’ prompts, dark patterns in app

The Central Consumer Protection Authority fined Rapido Rs 10 lakh for misleading interface designs. Rapido used dark patterns like 'Confirm Shaming' and 'Interface Interference' to nudge riders. The authority also found the platform guilty of misleading advertisements and unfair contract terms. This action follows a sector-wide examination into advance tipping…

The Economic Times

Indian consumer regulator escalates probe into Apple's software warranty terms

India's consumer regulator is investigating Apple's software warranty terms. The iOS 18 update allegedly damaged iPhone functionality and required costly repairs. Apple contests these accusations, citing global industry standards for software warranties. The regulator has escalated the matter for a detailed investigation into consumer rights violations. Apple could face fines…

The Economic Times

Delhi HC reserves order on Vimal Elaichi maker's plea against FDA notices to Shah Rukh Khan, Ajay Devgn, Tiger Shroff

The Delhi High Court has reserved its verdict on jurisdiction over notices issued to actors. These notices challenge a chewing elaichi advertisement campaign by the Maharashtra FDA. The company questioned the regulator's authority and the basis of the allegations. It argued the pan masala brand has not been sold in…

The Economic Times

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Wholewheat biscuit made with 52% maida and only 19.5% wheat, company said the name was just a trademark; CCPA orders Rs 1 lakh fine for misleading consumers

CCPA has fined Pladis India Rs 1 lakh for marketing McVitie's Wholewheat Marie biscuits as "Wholewheat" despite the product being only 19.5% whole wheat against 52% maida. The company's defence, that the term was a registered trademark backed by a small on-pack disclaimer, was rejected as an attempt to mislead…

The Economic Times

CCPA fines Amazon Rs 1 lakh for selling sweets as Ayodhya Ram Mandir prasad

The CCPA fined Amazon Seller Services one lakh rupees for unauthorized religious product sales. Ordinary sweets were falsely advertised as "Shri Ram Mandir Ayodhya Prasad" on the platform. This action followed a complaint filed by the Confederation of All India Traders. Amazon must now verify authorization for religious offerings before…

The Economic Times

Ladoos, pedas sold as Ayodhya Ram Mandir Prasad found fake: Consumer body fines Amazon for misleading ads; says devotees' religious sentiments exploited

Ladoos, pedas, and other sweets sold on Amazon as Ayodhya Ram Mandir Prasad without any temple authorisation have landed the e-commerce giant with a Rs 1 lakh penalty from India's Central Consumer Protection Authority. The CCPA found that Amazon's platform lent legitimacy to the misleading listings and that the listings…

The Economic Times

CCPA imposes Rs 1 lakh penalty on SpiceJet for using dark patterns on booking platform

The Central Consumer Protection Authority (CCPA) has imposed a Rs 1 lakh penalty on SpiceJet for using "dark patterns" on its flight booking platform. The consumer watchdog found that the airline employed deceptive interface practices that could mislead users and influence their purchasing decisions, violating consumer protection norms.

The Economic Times

CCPA fines Storia Foods, English Oven Rs 1 lakh each for misleading '100%' claims on food labels

Two prominent food companies, Storia Foods and Mrs. Bectors Food Specialities, have been fined Rs 1 lakh each by the Central Consumer Protection Authority. The penalty stems from misleading '100%' claims on their product packaging, falsely representing product composition. Both firms are now mandated to immediately remove these deceptive claims…

The Economic Times

CCPA slaps fines on PhysicsWallah, McAfee for 'Dark Pattern' practices

India's consumer watchdog has fined edtech firm PhysicsWallah and cybersecurity company McAfee. They were found using deceptive interface designs, known as dark patterns. These tricks manipulated users into unintended actions. PhysicsWallah faces a Rs 5 lakh penalty, while McAfee is fined Rs 1 lakh. Both companies must immediately remove these…

The Economic Times

CCPA imposes Rs 7 lakh penalty for misleading claims relating to UPSC civil services examination results

The Central Consumer Protection Authority has fined Vajiram and Ravi IAS Study Centre Rs 7 lakh. The coaching institute published misleading advertisements about candidate success in the UPSC Civil Services Examination. They failed to disclose that many top rankers only used their free Interview Guidance Programme. This practice misled students…

The Economic Times

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The Economic Times

CCPA slaps Rs 15 lakh penalty on two coaching institutes for misleading ads on JEE, NEET results

Consumer protection regulator CCPA has fined Motion Education and Career Line Coaching for misleading ads. These institutes published ads about JEE and NEET results without disclosing crucial course details. Successful students featured in ads were often enrolled in free online courses or joined after exams concluded. The CCPA found this…

Dynamite News

Rs3L penalty on Sriram’s IAS Coaching Institute for misleading ads

The decision was taken to protect and promote the rights of consumers as a class. Read further on Dynamite News:

The Hindu

Centre warns celebrities, media against promoting betting, gambling

CCPA, in an advisory has warned manufacturers, advertisers, publishers, intermediaries, social media platforms, endorsers, and broadcasters.

The Hindu

Draft guidelines make misleading ads by coaching centres punishable

CCPA has released draft guidelines for the “Prevention of misleading advertisement in coaching sector”

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The Hindu

Notice to Amazon for selling sweets as Ayodhya Ram Temple’s prasad

CCPA has sought response from Amazon within seven days from issuance of notice.

The Hindu

Panel discusses norms to check misleading claims by coaching centres

The Central Consumer Protection Authority (CCPA) held its first meeting of the committee constituted to prepare guidelines on misleading advertisements in the coaching sector.

The Hindu

‘Misleading’ ads for IAS coaching institutes being probed by consumer protection body | Explained

The Central Consumer Protection Authority is probing 20 IAS coaching institutes for making misleading claims in their advertisements and engaging in unfair trade practices. We examine these claims and the probe in depth.

Newslaundry

Unacademy, Chahal Academy, IQRA IAS: The 18 IAS coaching institutes under consumer watchdog’s glare

When India’s apex consumer watchdog decided to take suo motu cognisance of the UPSC coaching industry’s malpractices, it eventually had to fine four institutes and issue a notice to 14 others over a series of allegedly misleading advertisements.

The Hindu

Centre issues order against top e-commerce platforms for selling seat belt alarm stopper clips

The Centre issued an order against Amazon, Flipkart, Snapdeal, Shopclues and Meesho for selling car seat belt alarm stopper clips

The Times of India

Central Consumer Protection Authority sends notices to online sites Flipkart & Meesho in Delhi acid attack on schoolgirl

NEW DELHI: The Central Consumer Protection Authority (CCPA) on Friday sent notices to online sites Flipkart and Meesho for violations relating to the sale of acid reported on their platforms.

The Hindu

Central authority, Kerala Drugs Control dept. begin inquiry against Patanjali ad

Violation of Drugs and Magic Remedies Act alleged

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