Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Economic Times
The Economic Times

Rapido faces Rs 10 lakh penalty over ‘pay more, get a ride’ prompts, dark patterns in app

The Central Consumer Protection Authority (CCPA) fined Rapido operator Roppen Transportation Services Rs 10 lakh on Tuesday for using misleading prompts and interface design that allegedly prompted riders to pay more to secure a ride.

The consumer watchdog said Rapido’s ride-booking interface employed two dark patterns, “Confirm Shaming” and “Interface Interference”, while also finding the platform guilty of misleading advertisements, unfair trade practices and unfair contract terms.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.