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The Latest Breaking News from British Gas

Watchdog partially upholds complaints about ‘misleading’ Octopus Energy ads

The ASA said the ads were not clear that those on a fixed tariff with another supplier might not necessarily save if they switched to Octopus.

The Independent UK

I’ve just been housed. Now I’m paying someone else’s debt on my prepay meter

In her final Your Problems column for the Observer, Anna Tims hears from a refugee suffering at the hands of British Gas

The Guardian - UK

British Gas to offer customers window of half-price electricity

Energy company offering discount as part of its Green Flex initiative for PeakSave customers with smart meters

The Independent UK

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British Gas to take on 90,000 customers of collapsed Rebel Energy

Ofgem makes decision over which firm inherits household and business customers of failed supplier

The Guardian - UK

Martin Lewis issues urgent plea for households to take up cheaper energy offer before cap rise

Martin Lewis says all bill payers should consider a new deal before the price cap increases in April

The Independent UK

UK energy firms – another twisting psychodrama in three acts

What’s the only horror story to have more instalments than A Nightmare on Elm Street? The ongoing saga of readers haunted by the utilities sector

The Guardian - UK

Ofgem announces energy bills are increasing again in April - this is everything you need to know

This is what the Ofgem April price cap announcment means for you

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British Gas has worst customer service, says consumer group Which?

Company says energy sector survey findings are at odds with satisfaction data from other bodies

The Guardian - UK

A data center in every home! Energy company wants to heat your water for (almost) free but there's a catch

A British Gas-backed trial will see waste heat from data centers used to deliver free hot water to UK homes.

TechRadar

Centrica hoping to strike Sizewell C investment deal, ‘if the returns are right’

Centrica boss Chris O’Shea said the group was in discussions over pumping cash into the new nuclear plant in Suffolk.

Evening Standard

British Gas pledges to focus on customers after being overtaken by Octopus

CEO of owner Centrica says service will be ‘my obsession’ as profits slump by a third to £2.3bn

The Guardian - UK

Centrica sees earnings in British Gas supply arm more than halve in 2024

Centrica said underlying earnings in its British Gas energy supply division tumbled to £297 million last year from £751 million in 2023.

Evening Standard

Martin Lewis shares ‘urgent’ advice to beat energy bills as ‘80% are overpaying’

Customers of British Gas, EDF, E.on and more have been warned directly

The Independent UK

Why having your thermostat in the hallway could be costing you – and other heating mistakes

Households could make significant savings by following these rules

The Independent UK

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TechRadar

The tiny Hive Thermostat (2024) has made heating my home far more efficient - and it looks great, too

Watch out Nest - Hive's new smart thermostat is heating things up.

Evening Standard

Octopus overtakes British Gas as the UK's biggest household energy supplier

Disruptor now has 23.7% of the domestic market, just ahead of its former state owned rival

The Guardian - UK

Octopus overtakes British Gas as Britain’s largest household energy supplier

Company grew share of market to 23.7% of households in Great Britain by end of 2024, says Cornwall Insight

The Independent UK

Best energy firms named and the worst shamed as advice issued to ‘shop around for cheaper deal’

British Gas, Scottish Power and Ovo Energy languish at the bottom of the annual rankings compiled by Which?

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Evening Standard

Best and worst energy firms revealed as customer choice slowly returns

British Gas, Scottish Power and Ovo Energy languish at the bottom of the annual rankings compiled by Which?

Ideal Home

How to reset your boiler when it locks out – why it happens and an easy expert-approved step-by-step to fix it

Is your heating not coming on? Your boiler could have gone into ‘lock out’

The National (Scotland)

'Outlier' UK has 'concerningly low' gas levels amid winter freeze, energy giant warns

THE UK’s gas stores have fallen to “concerningly low” levels amid freezing cold temperatures, the owner of British Gas has said ...

The Independent UK

UK gas storage at concerningly low levels, says Centrica

The company, which owns energy supplier British Gas, said the UK now has less than a week’s worth of demand for gas in store.

Evening Standard

UK gas reserves plunge to ‘concerning’ low with just a week of supply left

Centrica said the UK now has less than a week’s worth of demand for gas in store

Ideal Home

Is it cheaper to leave your heating on all day? The official answer plus the exceptions you need to know about

There's plenty of debate on whether you should leave your heating on low all day – this is what you need to know

The Guardian - UK

‘Astonishing and appalling’: British Gas battles customer anger over energy bill struggles

Complaints ratio for Britain’s biggest energy supplier is almost three times higher than its rival Octopus Energy

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