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The Guardian - UK
The Guardian - UK
Business
Anna Tims

The never-ending drama of dealing with errant energy companies

Scary stuff trying to sort out a problem with an energy company.
Tackling a problem with an energy bill is enough to make you scream. Photograph: CHIH YUAN Ronnie Wu/Alamy

Energy companies are never far from drama. Always creating new plots with twists and surprises, they have been gaslighting cowering customers for years. Here are three acts that should keep you on the edge of your seat.

Act I

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