AI chatbots pushing buttons of weary telco customers
While the rates of telco customers making complaints rise, companies continue to roll out dehumanised customer service bots to help their bottom line.
AAP ·
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The Latest Breaking News from Amaysim
Optus resellers make few or no announcements of compensation after nationwide network outage
Amaysim and Catch Connect make smaller data offers to customers while Moose Mobile, Spintel and Dodo have not addressed the issue online
The Guardian - AU ·
Great: Turns Out 10,000s Of Folks Who’ve Never Even Used Optus Have Had Their Data Breached Too
Two Australian telecommunications companies owned by Optus have warned customers their data could have been exposed in last week's breach.
Pedestrian.tv ·
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