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The Latest Breaking News from ACSI

America’s most frustrating grocery trips: where shoppers complain about lines, prices and service

A new analysis found that long lines, high prices and poor service are driving grocery complaints in several U.S. cities.

inkl

America has a new favorite convenience store as Wawa loses its crown

Top-performing convenience stores are succeeding by focusing on community, quality, and innovation, not just fuel and snacks, an ACSI expert said

The Independent UK

3 Fast Food Stocks That Won’t Give You Indigestion Right Now

These three fast-food companies (MCD, SHAK, WING) give investors a reason to load up their trays in anticipation of better times ahead in 2025.

MarketBeat

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Sam's Club Dethrones Costco As America's Top Wholesale Club Due To High-Tech Checkout

Sam's Club dethroned Costco as America's top wholesale club due to its high-tech Scan & Go checkout, boosting customer satisfaction and online order fulfilment.

International Business Times UK

Australian CEOs made less in 2023-24 but still earned on average 50 times a typical worker’s wage

Audit finds chief executives of 100 largest listed businesses are more likely to be sacked than lose their bonuses

The Guardian - AU

Survey: Consumer Satisfaction with Streaming Hits Record Levels

Video streaming satisfaction rises 3% to an all-time high of 79 according to the annual ACSI survey

TV Tech

Tesla, Lexus Rank Highest In Luxury Brand Customer Satisfaction Study

Second place went to Cadillac, with 82 percent, up 3 percent from last year, while third place was a tie between Audi, BMW, and Mercedes-Benz, all with a score of 80 percent.

InsideEVs

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Unsolved Mystery: U-verse TV Ranks No. 1 in Pay TV Customer Satisfaction for a Fourth Straight Year

Somehow, the video platform abandoned by AT&T three years ago, then cast off to private equity increased its American Customer Satisfaction Index score by five full percentage points over last year

Multichannel News

Traveler satisfaction improving, but holiday flight woes stung, study says

Mass flight cancellations over the holiday season caused major frustrations for fliers, but some aspects of the travel experience are improving, according to a new study released Tuesday.

Tribune News Service

Australia’s top CEOs earn 132 times average wage

Average realised pay for these executives reached an astonishing $9.14 million last financial year, a new report has revealed.

The New Daily

Afterpay co-founders take home record $264m as Australian executive pay bounces back

Amid sluggish wage growth, chief executive pay among the top 100 listed companies rises to about 100 times average adult earnings

The Guardian - AU

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