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TV Tech
TV Tech
George Winslow

Survey: Consumer Satisfaction with Streaming Hits Record Levels

ACSI Internet
Remote and streaming content on a TV.

The annual American Customer Satisfaction Index of the telecommunications industry in 2024 has found that consumer satisfaction with streaming services hit an all time high while satisfaction with pay TV services and internet providers also grew. 

The ACSI Telecommunications Study 2024 found that streaming satisfaction rose by 3% to 79 on a scale of 1 to 100, satisfaction with internet providers rose by 4% to 71 and satisfaction with pay TV services rose by 1% to 70. 

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