Centrelink is experiencing a significant blowout in wait times for claims, with 27 out of 32 payment types including jobseeker experiencing a sharp increase in processing time since Labor came to power.
On Wednesday Guardian Australia reported a similar trend in call wait times, with data tabled in Senate estimates revealing only 23% of calls to Centrelink were answered in July and August, compared with 35% over the 2022-23 financial year.