Amazon is sending out refunds to millions of customers as part of a $2.5 billion settlement with federal regulators over how it marketed and managed Prime subscriptions, with payments arriving as either a paper check or digital transfer. The settlement was first announced in September 2025, but customers are now just starting to receive their payouts. The case, which Fortune has previously covered as a major test of Big Tech’s subscription tactics, is focused on allegations that Amazon steered people into Prime and made it too difficult to cancel their subscriptions.
