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The Latest Breaking News from Which

Gloucester ranked best motorway service station in Great Britain

The Guardian - UK · May 22, 2025

The medical condition that can send travel insurance premiums soaring by more than 1,000%

Insurance prices can differ massively after declaring a medicial condition Which? advises to shop around

The Independent UK · May 21, 2025

‘High proportion’ of APP scam victims getting their money back under new rules

The policy launched last October has been successfully implemented and more consumers have been protected, a Payments Systems Regulator boss said.

Evening Standard · May 15, 2025

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Cyber attacks: What to do if you fear your personal information has been stolen

M&S has revealed that customer personal data has been taken by hackers

The Independent UK · May 13, 2025

The tourist spots struggling with holidaymakers and places to go instead

IN FULL

The Independent UK · May 12, 2025

The destinations at breaking point from overtourism – and where to travel instead

Zante, Paris and Mallorca are among the destinations worst affected by overtourism

The Independent UK · May 12, 2025

Ryanair’s £79 membership scheme takes off – but Which? says ‘think twice’

T&Cs show limitations to the promises of 12 free seat reservations, insurance and monthly access to a sale

The Guardian - UK · May 10, 2025

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Greek island of Zakynthos named most crowded resort in Europe

A new Which? Travel report on overtourism also cites Mallorca and Paris as destinations suffering from an influx of visitors, but some argue that bad behaviour is as much of a problem as numbers

The Guardian - UK · May 10, 2025

UK consumer confidence at lowest level since December 2022, says Which?

Almost two-thirds of people believe economy will get worse in next 12 months amid tariffs uncertainty and Ukraine war

The Guardian - UK · May 5, 2025

Consumer confidence in economy ‘at lowest level since cost-of-living shock’

Almost two thirds of consumers (64%) believe the economy will get worse before it gets better, according to the Which? Consumer Insight Tracker.

The Independent UK · May 5, 2025

Revealed: The hotels that give guests the least time in their rooms

IN FULL

The Independent UK · May 3, 2025

The UK hotel chain asking guests to check-in as late as 5pm unless they pay extra fees

Guests seeking a late check-out at Sofitel Heathrow Airport can expect to pay an extra £120

The Independent UK · May 2, 2025

Shoplifting offences in England and Wales at highest level ever recorded

Total increased to 516,971 last year, official figures show, but retailers fear data ‘severely underestimates’ problem

The Guardian - UK · Apr 24, 2025

Retirement boost for savers with plans to scoop up smaller pension pots

The Government said some 13 million small pots hold £1,000 or less.

Evening Standard · Apr 23, 2025

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The Independent UK · Apr 23, 2025

Workers could get a £1,000 pension boost as DWP proposes new rule for providers

Millions of workers are missing out on their hard-earned pension savings

The Guardian - UK · Apr 21, 2025

Illegal and potentially unsafe ‘energy-saving’ plugs widely available online in UK, report finds

Which? calls for ‘tough new laws’ to make selling platforms responsible for ensuring safety of their electronic products

Evening Standard · Apr 21, 2025

Illegal and potentially dangerous ‘eco plugs’ still widely available – Which?

The so-called energy-saving devices have been the subject of multiple Government recalls, while Which? testing found no evidence that they worked.

The Guardian - UK · Apr 21, 2025

Be a sim-only saver: could you join the phone users shunning bundles?

More people are switching to deals with greater flexibility and value, and there are a growing number of providers

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The Guardian - UK · Apr 18, 2025

Dark chocolate Toblerone to be discontinued in UK due to ‘changing tastes’

Maker of triangular-shaped almond-and-honey-laced chocolate bar says it has made ‘difficult decision’ to withdraw product

The Guardian - UK · Apr 17, 2025

The death of customer service: why has it become so, so bad?

More than 75% of Britons say they are frustrated with poor service, and chatbot ‘helpers’ aren’t helping. Our consumer champion considers the problem – and how you can complain much more effectively

Evening Standard · Apr 14, 2025

Why Easter eggs are so expensive in the UK in 2025

The seasonal treat has gone up by as much as 50% in some cases – and got smaller – so what are manufacturers up to?

The Guardian - UK · Apr 12, 2025

Eggs or bunnies? The best UK deals on Easter chocolate treats

Rising cocoa costs has led some brands to ramp up prices or shrink their products, so this is how to avoid shelling out

The Independent UK · Apr 7, 2025

The insurance fine print that could see homeowners’ claims rejected

A Which? investigation has revealed potential loopholes in numerous policies

Evening Standard · Apr 7, 2025

Some insurance claims may risk wrong-kind-of-weather rejection – Which?

The consumer group believes that some wording about floods and storms in policies could be potentially unfair.

The Guardian - UK · Apr 4, 2025

Cost of Easter rises as UK chocolate, lamb and hot cross bun prices soar

Shoppers also face more ‘shrinkflation’ as manufacturers ‘try to offset rising production costs’

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