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The Latest Breaking News from the Competition and Markets Authority

Ticket reseller StubHub ordered to refund customers who paid hidden fees

The watchdog discovered that the ticket resller was employing an unlawful method known as ‘drip pricing’

The Independent UK

CMA orders Marks Electrical to refund customers over opt-ins to extra services

The retailer will pay affected customers an average of £15 each – totalling around £600,000, the Competition and Markets Authority said.

Evening Standard

Google must ‘improve transparency and fairness’ of search results, says CMA

The Competition and Markets Authority has also made a currently voluntary data sharing tool a legal requirement for the firm.

Evening Standard

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UK regulator sets out conduct requirements for Google's search services

The first ‌requires Google to ⁠improve transparency and fairness in how search results are ranked, while the second requires Google to allow users ‌to move their search data to authorised third ⁠parties, the Competition and Markets Authority said in a statement on Wednesday.

The Economic Times

ABF’s Hovis takeover deal given go-ahead by competition watchdog

The Competition and Markets Authority (CMA) said ABF could have pulled out of the UK bakery sector if the merger were not to take place.

Evening Standard

Ryanair investigated by watchdog for charging parents to sit with their children

The Competition and Markets Authority said it will determine whether the practice is ‘in line with consumer law’

Evening Standard

Ryanair investigated for charging parents £8 to sit with their children on flights

Ryanair has called the probe a ‘bogus investigation’

The Independent UK

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Proton CTO urges the UK to start enforcing competition laws against Big Tech before it's 'too late'

The UK's new digital market rules are "nothing more but words on a page" without proper enforcement, warns Proton's CTO. Here's why a coalition of tech challengers is demanding immediate action against Apple and Google's monopolies.

TechRadar

MPs raise concerns over ‘climate of fear’ in live music industry

They called for an investigation into potential market dominance in the sector.

Evening Standard

Britain investigates Microsoft over business software dominance

Britain's antitrust regulator will investigate Microsoft's dominance in business software. The Competition and Markets Authority will examine if bundling Windows, Word, Excel, Teams, and other products is uncompetitive. This probe will also look at AI integration and cloud market practices. The investigation aims to ensure UK organisations benefit from choice,…

The Economic Times

How can care homes charge fees after a death?

Charges set out in a new contract for its homes appear to contradict advice from the Competition and Markets Authority

The Guardian - UK

Fuel price rises caused by cost of oil rather than retail margins – watchdog

The Competition and Markets Authority said fuel margins have been ‘broadly unchanged’ since the start of the war in the Middle East.

Evening Standard

Learner drivers to get booking fees refunded over crackdown on drip-pricing

The Competition and Markets Authority said the AA Driving School and BSM Driving School did not include a mandatory £3 booking fee in upfront prices.

Evening Standard

Thousands of UK learner drivers to receive refunds over hidden fees

Individual refunds will vary based on the number of lesson packages purchased

The Independent UK

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The Guardian - UK

‘It feels like they’re pulling figures out of the sky’: UK pet owners welcome crackdown on vet fees

Competition watchdog will launch cost comparison website and has ordered vets to cap written prescription prices

The Independent UK

Five firms including Autotrader and JustEat face ‘fake reviews’ crackdown

Companies have been banned from using tactics, such as fake posts and paid-for reviews

Evening Standard

Just Eat and Autotrader among five firms under investigation over online reviews

The Competition and Markets Authority said it had launched probes into practices by Autotrader, Feefo, Dignity, Just Eat and Pasta Evangelists.

Evening Standard

Vets face huge shake-up including new £21 cap on prescription charges for pets

Pet owners using a vet practice that is part of a larger chain “can expect to see changes before Christmas.”

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The Independent UK

Pet care reforms will require vets to publish price lists and cap prescription fees

Animal owners will be ‘at the centre’ of new measures regulating veterinary practices

Evening Standard

Vets to be legally required to publish price lists and cap prescription fees

The Competition and Markets Authority’s reforms aim to help pet owners better navigate the vet services market.

Evening Standard

Competition watchdog probes complaints over sudden heating oil price hikes

The Competition and Markets Authority (CMA) said it had kicked off a review after receiving ‘troubling reports’ from customers.

The Independent UK

‘Troubling reports’ of sudden heating oil price hikes and cancelled orders across UK

Chancellor Rachel Reeves said she was working with the watchdog to tackle ‘any price gouging’

Evening Standard

MP warns of ‘blatant profiteering’ among home heating oil suppliers

Sudden volatility in the global oil trade due to Middle East disruption has caused prices to immediately soar.

The Independent UK

Rachel Reeves warns using public money to tackle soaring oil prices ‘not the solution’

The Chancellor also warned that petrol stations ‘price gouging’ will ‘not be tolerated’

Evening Standard

Competition watchdog warns suppliers over soaring heating oil costs

Sudden volatility in the global oil trade has caused prices to spike by up to £100 in the past week alone.

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