The Latest Breaking News from Openreach

A month-long wait has turned into five for an elderly couple who rely on the internet

Traffic was brought to a standstill on the A82 and Glasgow Road two weeks ago after two separate sets of emergency works were carried out at the same time.

999 emergency call handlers and Royal Mail staff were among the thousands taking part in today's strike action over pay and conditions

Neighbours have been left without internet and phone services for a month

Member of the Communication Workers Union will host a huge day of industrial action near the end of the week

BT workers, Openreach engineers, postal workers, rail workers, healthcare staff and teachers have all taken part in, or been approached for, staging walkouts over pay and working conditions

RMT general secretary Mick Lynch has joined striking railway workers in Glasgow as they hold 24-hour industrial action as part on an ongoing pay dispute. 999 call handers and Openreach engineers are also taking part in strike action.

More strikes will be held on October 20 and 24 if the row is not resolved

This is the first time that 999 call-centre workers will join in the strike, after previously being exempt