ATO 'locking in outsourcing arrangements that leave workers worse off': union The Fair Work Commission held a preliminary hearing in November. The Canberra Times · Sep 17
ATO outsource call centre workers paid 40% less than public service peers, Fair Work submission claims In lead-up to ‘same job, same pay’ hearings, former call centre worker Nathan Brunne says pay gap is structural and widens at senior levels The Guardian - AU · Jun 16
‘It feels as if I’m working for the ATO – except for the pay’: test case could put brakes on tax office outsourcing Fair Work Commission case involving ATO could influence viability of many outsourced government service arrangements, expert says The Guardian - AU · Dec 9, 2025
Worker at Australian Taxation Office call centre takes court action demanding ‘same job, same pay’ Fair Work Commission application comes amid scrutiny of ATO’s use of for-profit call centres The Guardian - AU · Nov 25, 2025