The Latest Breaking News from Citizens Advice

The worst-hit region for letter delays in the past month was the South East, with 27% of people not receiving post on time.

Not all tickets are the same - if you think a fine was issued unfairly, what you need to do depends on who issued it

Low-paid workers unwell for four weeks would be in hardship despite changes in employment bill, charity finds

Citizens Advice said its annual survey revealed a ‘worrying trend’ of worsening customer service among delivery firms.

Latest figures suggest almost 10 million of 155 million active subscriptions in the UK are unwanted, the Department for Business and Trade said.

LET’S UNPACK THAT: From parcels that look like they’ve been savaged by a pack of rabid dogs to packages that mysteriously vanish into thin air, the courier has accrued enough horror stories to rival the Goosebumps series. But is it really any worse than its rivals? Helen Coffey looks into…

Fake debt advice being offered on social media and fake QR codes at car parks are common scams, the charity said.

Energy crisis panel warns country is ‘dangerously unprepared’ and must shift away from gas quickly

Citizens Advice warns of ‘postcode lottery’ of support for low income families