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The Latest Breaking News from Centrelink

Centrelink issues 2.8m busy messages to callers in only two months as wait times blow out

Crossbench MPs raise alarm with minister as Services Australia data shows only 23% of calls were answered in July and August

The Guardian - AU

Centrelink jobseeker payments suspended more than 450,000 times in three months

Exclusive: New figures reveal mutual obligations system responsible for the vast majority of welfare suspensions

The Guardian - AU

Please, don't bring back the Commonwealth Employment Service

There’s talk of bringing back Australia’s Commonwealth Employment Service.

The Conversation

From analysis to the latest developments in health,
read the most diverse news in one place.

Administrative Appeals Tribunal members will be forced to reapply for jobs after Labor stacking claims

Mark Dreyfus promises ‘transparent’ process to recruit for new federal merits review body, which will review decisions on migration, the NDIS and Centrelink

The Guardian - AU

Centrelink Payments Are Going Up Starting From Today But Don’t Get Too Excited

Ah yes, I love the taste of crumbs.

Pedestrian.tv

Federal government paid Infosys $191m for abandoned Centrelink calculator that only processed 784 claims

Automated welfare ‘engine’ was part of effort to overhaul payments system but then abandoned, with Bill Shorten saying it ‘wasn’t fit for purpose’

The Guardian - AU

A Qld Real Estate Agent Was Given The Boot After She Mocked Renters In A Series Of FB Comments

"I pay twice their wage in tax or I probably pay their Centrelink wages."

Pedestrian.tv

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Hours on hold, repeated calls, months of delay: Maryanne’s struggle to get urgent jobseeker payments

Even as a former staff member, Maryanne Watts was shocked at how long it took to get urgent assistance. Experts says she is not alone

The Guardian - AU

Afternoon Update: Donald Trump charged over US election; thousands of Centrelink debts miscalculated; and making sense of NSW’s floods

The former president has been charged in connection with his efforts to overturn the results of the 2020 election

The Guardian - AU

Up to 100,000 Centrelink debts or potential debts miscalculated over two decades, ombudsman finds

‘Unlawfully apportioning’ income could cause incorrect calculations on welfare payments but practice unrelated to robodebt, report says

The Guardian - AU

Behavioural ‘experts’ quietly shaped robodebt's most devilish details – and their work in government continues

One of the things still worrying me about robodebt was the attention to detail.

The Conversation

‘They weren’t there when I needed them’: we asked former prisoners what happens when support services fail

When Geoff* left prison after his sentence ended, he was told he would be provided with help to return to the community and get on with this new chapter in life.

The Conversation

Aussies Are Taking To TikTok To Vent About Their Straight Up Heinous Tax Returns This Year

"When you think you're getting a fat cheque but you really owe the government."

Pedestrian.tv

Debt collectors face calls to return $11.6m retrieved under unlawful robodebt scheme

Figure paid by federal government for private collection services described as ‘shameful’

The Guardian - AU

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Pedestrian.tv

The Robodebt Report Absolutely Skewered Our Politicians So Here’s Yr Explainer On Its Findings

The report called for certain politicians to be referred to criminal and civil prosecutions for the "cruel" scheme.

The Guardian - AU

‘It was so shocking’: why robodebt’s dark legacy will linger long after royal commission report

As victims and frontline whistleblowers explain, the doomed welfare scheme has caused irreparable damage to claimants and the public service

The Guardian - AU

All governments try to ‘manage’ stories – but with robodebt it became a stubborn refusal to admit the truth

The royal commission’s final report lays bare how ministers and officials frustrated honest questioning and used friendly media to spread misleading information

The Guardian - AU

The robodebt royal commission revealed the worst of ‘welfare cop’ politics. But what happens next is up to us all

Catherine Holmes’ report is damning for the Coalition and the public service, yet the reckoning she advocates will take more than policy change

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Newcastle Herald

Newcastle nurse says illegal robodebt scheme ruined trust in government

'I was treated as a cheat and somebody who was trying to get money out of the government.'

The Conversation

The rise of #Robodebt: how Twitter activists pushed a government scandal from hashtags to a royal commission

The royal commission into the unlawful robodebt scheme has delivered its findings.

The Guardian - AU

Robodebt royal commission final report: key findings on Scott Morrison, Stuart Robert, Kathryn Campbell and Alan Tudge

The royal commission report has levelled strong criticism of the three former ministers and senior public servant. Here are the main points from the inquiry’s findings

The Guardian - AU

Robodebt: what the Centrelink worker who raised the alarm wants from the royal commission

With the inquiry findings due, Colleen Taylor is hoping for permanent reform to prevent such a shameful episode happening again

AAP

Robodebt victims urge action on royal commission report

The final report of the royal commission into the controversial robodebt scheme is due to be released on Friday.

The Conversation

‘The culmination of years of suffering’: what can we expect from the robodebt royal commission’s final report?

On Friday, the Royal Commission into the Robodebt Scheme will submit its final report to the federal government, which is expected to release it to the public shortly thereafter.

The Guardian - AU

Banks stick to rate hike predictions – as it happened

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