Bereaved civil service families could face ‘unjust’ tax bills due to pension scheme delays MPs say ‘chaos’ at Capita-run scheme could mean some claims miss tax-free time limit on lump sum payments The Guardian - UK · Oct 21
National Audit Office launches review into Capita over civil service pensions Capita said its performance in running the scheme ‘remains below the standards that scheme members and the Government rightly expects’. Evening Standard · Oct 2
Thousands of retired civil servants face late or missing pensions – here’s why IN FULL The Independent UK · Sep 14
Why civil service pensions have been delayed as backlog still over 30,000 One civil servant says the situation has ‘ruined my mental health’ The Independent UK · Sep 14
Retired UK civil servants failed by pension outsourcing, government says Chaos of Capita-run scheme has left some people waiting up to a year for payments and in financial hardship The Guardian - UK · Jul 20
Capita expects to lose up to £40m over UK civil service pension scheme fiasco Outsourcing firm counts cost of failures that left newly retired people without an income for months The Guardian - UK · Jul 9
Capita reveals earnings hit of up to £40m from Civil Service pension failures The outsourcing giant expects underlying operating profits to be knocked by between £25 million and £40 million from the contract issues. Evening Standard · Jul 9
Capita reveals £40m profit hit from Civil Service pension failures Capita's shares plummeted by 18 per cent on Wednesday The Independent UK · Jul 9
Capita will not stop until civil service failures fixed, boss tells MPs MPs questioned whether the firm sees the Government as a ‘cash cow to be milked to the point of dropping exhaustion’. Evening Standard · Jul 8
Capita shares plunge following civil service pension scheme failures Cabinet officer Nick Thomas-Symonds pledged to recover 'every single penny' from Capita The Independent UK · Jul 7
Capita apologises for civil service pension failures as shares hit Cabinet officer Nick Thomas-Symonds said Capita’s pension scheme contract was a ‘prime candidate’ to be brought back under Government management. Evening Standard · Jul 7
Thousands waiting on pension payments after Capita misses crucial deadline: ‘It’s unacceptable’ Capita has officially missed the government’s June 30 deadline to deliver the full terms of its £239 million Civil Service Pensions contract, PCS said The Independent UK · Jun 30
All of a sudden Labour is rushing to do some good. Call it the ‘Burnham effect’ The end of outsourcing government jobs is just one progressive idea set in motion in this pivotal byelection week, says Guardian columnist Polly Toynbee The Guardian - UK · Jun 18
Westminster 'betrayed' thousands of civil servants with pension chaos, says SNP MSP THE UK Government has “betrayed” thousands of former civil servants after leaving them in the lurch without pension payments for months, an SNP… The National (Scotland) · Jun 15
The Independent UK · Apr 22 Royal Mail pension scheme contract terminated after ‘failure to deliver numerous milestones’ The Government will do all it can to ensure continuity of service, Royal Mail pensioners were assured
Evening Standard · Apr 22 Capita’s Royal Mail pension scheme contract terminated after failures – minister The Government will do all it can to ensure continuity of service, Royal Mail pensioners were assured.
Evening Standard · Apr 3 Cyber attack hits IT system for Northern Ireland schools The Education Authority said it could not yet confirm whether personal data had been compromised.
The Guardian - UK · Jan 29 ‘My kids buy me food’: civil service pensioners offered emergency loans as nearly 90,000 face delays Government to lend up to £10,000 to worst-affected new retirees as minister admits there is ‘unacceptable’ backlog
The Guardian - UK · Dec 6, 2025 London councils have a ‘sustained reliance’ on private firms as report shows £500m spend Exclusive: Research prompts warning that authorities rely on companies to carry out basic functions
The Guardian - UK · Dec 6, 2025 Retired UK civil servant ordered to pay back £25,000 after pension scheme error Eleven years of overpayments leave 63-year-old facing hardship and return to full-time work
TechRadar · Oct 16, 2025 Capita handed huge £14m fine over security failings which lead to data breach Capita ‘failed in its duty to protect’ customer data, the ICO found.
International Business Times UK · Oct 15, 2025 Capita Fined £14m Over 2023 Cyber-Attack Failures Capita fined £14 million by UK watchdog over failures linked to a 2023 cyber-attack that exposed sensitive data and breached security protocols.
The Guardian - UK · Oct 15, 2025 Capita fined £14m for data protection failings in 2023 cyber-attack Hackers stole personal information of 6.6m people but outsourcing firm did not shut device targeted for 58 hours
The Guardian - UK · Oct 15, 2025 UK government borrowing costs fall as Reeves hints at tax rises – as it happened Rolling coverage of the latest economic and financial news
Evening Standard · Oct 15, 2025 Capita hit with £14m fine for personal data breach in 2023 cyber attack Hackers stole personal information including pension details and staff records as well as details of customers of organisations Capita supports.