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The Latest Breaking News from ACCC

Deception or serious organisational failure? Indictment of Qantas is devastating

Qantas cancelled Canberra flight but kept taking money for tickets, ACCC alleges.

The Canberra Times

Qantas cancellations: ACCC taking airline to court alleging it sold tickets for planes that would never fly

Australian consumer watchdog launches legal action against Qantas alleging it engaged in false, misleading or deceptive conduct

The Guardian - AU

Flying under the radar: Australia's silent and growing competition crisis

Australia has long had far less competition in consumer markets than the US.

The Conversation

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Cost-of-living crisis: Albanese government launches taskforce to review competition in bid to ease pressures

Panel’s appointment comes as Woolworths reports rise in net annual earnings to $1.6bn, a day after Coles posts $1.1bn profit

The Guardian - AU

Qantas accused of misleading conduct over advertising flight own sales staff could not find

Airline denies misleading conduct after customer was unable to find flight to London for advertised $2,455 return price

The Guardian - AU

Dell Australia fined a whopping $6.5 million for placebo discounts on monitors

Dell Australia was found to be presenting falsified discounts on its website for add-on computer monitors. As a result, the Federal Court fined the company a whopping 6.5 million US dollars.

Windows Central

Dell walloped with $6.5M fine for fake monitor discounts

Dell's price cuts aren't quite what they seem, who'd a thunk it?!

PC Gamer

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Dell Fined $6.5M for Exaggerating Web Store Monitor Bundle Discounts

Dell Australia has been fined AU$10 million (US$6.5 million) for misleading strikethrough discount bundle pricing offered to buyers with a computer in their web store cart.

Tom’s Hardware

Car park fees and other charges kept Australia’s big airports profitable during Covid recovery

Airports lost money on aviation operations between 2021 and 2023 but car parking remained a huge source of income

The Guardian - AU

Do I have the right bicycle helmet and how can I tell if it's any good? A bike helmet researcher explains

If you ride a bike and want to cut your risk of traumatic head injury, you should wear a helmet. A major Australian review of 40 different studies and 64,000 injured cyclists worldwide showed wearing a bicycle helmet reduces the risk of serious head injury by nearly 70%.

The Conversation

Urgent scam warning as Australia’s largest loyalty point programs, including Qantas, Telstra and Coles, targeted

Customers warned to be vigilant of messages stating their rewards are expiring as pressure builds for banks to offer compensation

The Guardian - AU

Consumer watchdog urged to investigate ‘misleading’ Australian oil and gas industry PR campaign

Climate campaigners complain to ACCC over Appea ad that claimed gas was ‘50% cleaner’ than coal

The Guardian - AU

Government’s Climate Active program should be probed for potential greenwashing, Allan Fels says

Former ACCC boss has told a Senate inquiry the certification program could be guilty of ‘misleading and deceptive conduct’

The Guardian - AU

Apple and Google face block on taking cut from in-app purchases in Australia

Changes part of official response to watchdog’s consultation on a mandatory code of conduct for digital platforms

The Guardian - AU

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The Guardian - AU

Qantas and Virgin duopoly dwarfs the Australian banking and supermarket industries, airport peak body says

Australian Airports Association tells parliamentary inquiry market dominance has allowed the two airlines to jack up profit margins

The Guardian - AU

ACCC to compel companies to back up environmental claims with evidence

Australia’s competition watchdog publishes draft guidelines in a bid to stamp out greenwashing

AAP

Guidelines to help businesses avoid 'greenwashing'

The consumer watchdog has issued draft guidelines to businesses to help them avoid misleading consumers over environmental claims.

The Conversation

As fees keep climbing, this is why competition isn’t enough to deliver cheaper childcare

The Australian consumer watchdog is halfway through an inquiry into childcare prices.

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The Guardian - AU

Afternoon Update: childcare fees rise by up to 32%; Melbourne bus ploughs into houses; and Adele warns fans over ‘etiquette’

There are concerns childcare centres are hiking rates to absorb the federal government’s new subsidy

AAP

Consumers lied to about 'guaranteed' parking, ACCC says

A company which owns over 450 car parks across Australia falsely claimed consumers could reserve parking places by booking them, the consumer watchdog has said.

The Guardian - AU

Childcare fees in Australia outpace inflation with rises of up to 32%, report finds

ACCC says households now paying 4% to 15% more for care and services as Albanese government’s cheaper childcare package comes into force

AAP

Childcare subsidies lessen the sting of surging fees

Out-of-pocket childcare expenses climbed during the past four years despite government subsidies to offset costs, a report says.

The Guardian - AU

Commuters slugged with price hikes on Sydney, Melbourne and Brisbane toll roads

Prices rise amid concerns from competition watchdog over Transurban’s proposed acquisition of Melbourne EastLink operator

AAP

Childcare fee hikes on watchdog's list as subsidy rises

The education minister has warned that childcare centres lifting fees are in the sights of the ACCC as subsidies for parents increase.

AAP

Watchdog to ensure childcare subsidies flow through

Among the many changes to federal government policies starting on July 1 will be cheaper child care and reforms to parental leave.

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