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The Guardian - AU
The Guardian - AU
Business
Elias Visontay Transport and urban affairs reporter

‘Everybody has a Qantas horror story’: run of negative headlines brings Flying Kangaroo down to earth

Qantas ACCC Alan Joyce Earth Geoff Culbert Gerard Brody Tony Webber Gina CassGottlieb Jetstar Joel Carrett
Qantas Aircraft during a skills and training announcement at the Melbourne Engineering Precinct in Melbourne
A week after Qantas announced a record $2.47bn profit, the airline was taken to court by the ACCC over allegedly selling 8,000 tickets to cancelled flights. Photograph: Joel Carrett/AAP

It is perhaps a measure of quite how far Qantas has fallen that news this week of legal action that could see it fined hundreds of millions of dollars brought with it an almost gleeful response from airport bosses and aviation leaders.

Indeed their delight says much about the bitterness that has developed towards the national carrier within the industry and among some of the Australian public.

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