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Euronews
Euronews
Rebecca Ann Hughes

Ryanair and Wizz Air named worst airlines by passengers over ‘confusing’ add-on costs

Ryanair Wizz Air Which Rory Boland United States Emirates Jet2 Aer Lingus easyJet Lufthansa

Ryanair has finished bottom of an annual ranking of airline customer satisfaction by UK consumer champion Which?.

The group said it comes “as the penny drops for passengers that add-on fees mean budget carriers are no longer always the cheapest option”.

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