Millions of hard-up families are not being kept up to speed by their broadband providers over cheaper social tariffs that could save them hundreds of pounds.
Consumer watchdog Which? claims the most vulnerable households could knock more than £300 off their annual bills by switching to the lower rates but are not aware of the savings as the social tariffs are not being widely publicised by providers.
According to its research, eligible Hyperoptic customers could save up to £344.16 annually by switching to the firm’s cheapest social tariff, while Virgin Media customers could save up to £321.60 and BT customers could save up to £284.52.
