Get all your news in one place.
100's of premium titles.
One app.
Start reading
We Got This Covered
We Got This Covered
Mrinav Dehingia

Florida woman’s bachelorette trip takes 30 hours to end. Then she vows never to fly Southwest again: ‘told us that they can’t refund us’

A Florida bachelorette trip turned into a two-day ordeal for one woman and her friends after a chain of flight delays, an unscheduled diversion, and a night spent sleeping on an airport floor left them venting about Southwest Airlines online.

The creator, who posted the account on TikTok under the handle @aaaislynn, said she and her friends were flying home from Siesta Key after her bachelorette trip when what should have been a same-day return stretched into “almost 30 hours of travel over the last two days.”

According to the creator, the trouble started with a delayed departure from Sarasota that put their connection through Chicago at risk. A Southwest employee reportedly advised the group to instead drive to Tampa, where they would have a better shot at getting home that night. The suggestion came with a real cost, as the women paid for a roughly 90-minute Uber ride to make the switch in hopes of getting home that night.

A $150 detour that still didn’t get them home

The rerouting didn’t pay off. Approaching Denver, the flight was diverted to Amarillo, Texas, which the creator attributed to a fuel issue rather than the weather explanation typically cited in these situations. “We ran out of fuel and we just got diverted to Amarillo, Texas,” she said, adding that the update came through the cabin speakers as passengers grew increasingly on edge, a detail that echoes other recent accounts of mid-flight fuel announcements rattling passengers before a diversion.

By the time the flight reached Denver, the group had missed their final connection of the night. With hotel accommodations reportedly not offered because the disruption was attributed to weather, the creator said they ended up sleeping in the terminal alongside other stranded travelers. “They basically told us that they can’t refund us,” she said. “We’d have to take it up with corporate.”

The frustration carried into the comments section, where one viewer wrote, “This is why I don’t fly with SW. I have never been treated like this on Alaska.” The creator replied the group usually books with Alaska Airlines but couldn’t find suitable flights for their travel dates this time. “Needless to say I will not be flying out again unless I have to,” she wrote.

She said the delays ultimately cost her friends wages from missed shifts, closing her account with a warning to other travelers to watch their connection times closely and choose an airline willing to “fight for you.”

Overnight stays in terminals have become a common feature of these stories, as mass delays and cancellations leave travelers with few options beyond waiting it out on the floor once flights for the night are gone. In a similarly drawn-out case, one woman said a routine two-hour flight turned into a 30-hour ordeal after she was left stranded overnight in an unfamiliar airport with nowhere to stay.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.