A married couple are "living in a fridge" and wearing dressing gowns at all hours after an issue with British Gas.
John and Julie Murphy have been living in a freezing home for a week after a problem with topping up their gas supply. The married couple, both 63, have been unable to top up their gas as they usually do and are now worried about falling into debt and afraid to put the heating on.
John explained: "We always use an app on our phone to top up the gas but when I went to do it last week it wouldn't let me, the gas tab had just disappeared off the app. I then went to three shops to try and top up with the card and that wouldn't work either."
