The Latest Breaking News from Tui

Couple ‘dumped’ at unfinished Turkish hotel for nearly a week after global IT outage

A couple have said they were “dumped” for five days at an “unfinished” hotel in Turkey after the global IT outage led to their flight home being cancelled, costing them hundreds of pounds in food and transport costs and missed work.

The Independent UK · Jul 26, 2024

My holiday flight was cancelled due to the Crowdstrike IT outage – can I claim compensation?

The Civil Aviation Authority has reminded airlines of their obligations – but says cash compensation need not be paid

The Independent UK · Jul 23, 2024

Corfu holidaymakers suffer 50-hour delay 'nightmare' after IT meltdown hits flights

A Tui flight to Manchester due to depart on Friday was rescheduled to Sunday

Evening Standard · Jul 22, 2024

The most comfortable UK airlines for ‘customers of size’, according to a plus-size travel influencer

Influencer wants airlines to “improve the space available”

The Independent UK · Jul 2, 2024

Brit barred from Tui flight due to ‘slight mark’ on passport forced to pay £1,200

The check-in assistant scanned her passport and spotted a small stain in the top right of her picture page

The Independent UK · Jun 25, 2024

Wizz Air named as worst airline for flight delays – check the full list

Emerald Airlines recorded the best performance last year with an average delay of just 13 minutes and six seconds

The Independent UK · Jun 12, 2024

Warning to everyone going on holiday over Ryanair, easyJet & TUI scams

WHICH? found scammers were impersonating British Airways, easyJet, Jet2, Ryanair, TUI, Virgin Atlantic and Wizz Air on Twitter/X...

The National (Scotland) · Jun 11, 2024

Holidaymakers asked to pay twice for hotels following collapse of German travel firm

‘We are aware of situations where guests are being asked to pay for their accommodation locally’ – FTI subsidiary, Youtravel

The Independent UK · Jun 7, 2024

Boeing 737 flight to Gran Canaria just cleared end of runway by ten feet, report reveals

The jet was carrying 163 passengers to Las Palmas when the near-miss glitch occurred

Evening Standard · Jun 7, 2024

Disaster narrowly avoided as plane clears Bristol Airport runway with just seconds to spare

Boeing aircraft, operated by TUI, departed for Las Palmas, Gran Canaria with 163 passengers on board when it struggled to take off

The Independent UK · Jun 7, 2024