Digital licence work 'fast tracked' but Libs reveal years-old NSW offer NSW offered its system to ACT at 'minimum cost', Liberals say. The Canberra Times · Aug 20
My rookie era: In my 30s, I went for my driver’s licence test – and failed four times Learning to drive as an adult is humiliating because everyone knows how to drive, and frustrating because no one knows how to drive properly The Guardian - AU · May 18
The disaster relief payments you may be eligible for after western Queensland’s flooding and ex-Tropical Cyclone Alfred The easiest way to get a disaster relief payment is to log into your myGov account. Here’s what you need to know The Guardian - AU · Mar 11, 2025
NSW Government Says People Were Charged $144 Million In ‘Unlawful’ Fees The NSW government claims NSW residents have been charged $144 million in potentially illegal service fees since 2016. Pedestrian.tv · Oct 23, 2024
Long wait for refunds of 'gobsmacking' unlawful fees Everything from fine payments to marriage certificates have been hit with wrongful merchant surcharges in NSW over eight years. AAP · Oct 22, 2024
Millions of people in NSW charged illegal merchant fees by state agencies, government says Residents unlawfully charged about $144m in fees on services such as licence renewals, car registrations and fine repayments since 2016, minister says The Guardian - AU · Oct 22, 2024
Jail for greedy fraudsters who rorted COVID scheme Two men have been jailed for using false identities to rort a COVID-19 small business grant scheme of hundreds of thousands of dollars. AAP · Aug 23, 2024
Knife taken to govt agency that helped handle pandemic Some 125 Service NSW positions will be cut as the government reduces costs that ballooned during the pandemic. AAP · Jul 4, 2024
Honour sacrifices and service without glorifying war this Anzac Day 'There are no winners in a contemporary war' Newcastle Herald · Apr 24, 2024
Former MP convicted for defrauding coronavirus grants A disgraced former federal MP has been forced to repay $25,000 in COVID-19 grants fraudulently obtained from the government. AAP · Mar 21, 2024
Woman convicted after leaking data to accused kidnapper A former Service NSW worker has been sentenced after providing confidential information to her then boyfriend who has been accused of a violent kidnapping. AAP · Mar 13, 2024
Third time lucky the hope for fix to licence system A major database holding images and home addresses of one in four Australians is decades old but replacing it has been plagued by issues, a report has found. AAP · Feb 20, 2024
NSW government confirms $60 toll cap from January 1 The upcoming state budget will allocate $561 million over two years to the toll cap. Newcastle Herald · Sep 16, 2023
Man accused of stabbing Service NSW worker has history of mental health issues, court told Mahmoud Salhab, accused of stabbing a Service NSW employee, remains in his cell as a court is told the 37-year-old is "not mentally in a stable position". ABC News · May 6, 2023
The New Daily · May 5, 2023 Stabbed Service NSW worker in intensive care A 55-year-old public servant at NSW's customer service agency has been stabbed in the lower back, chest and shoulder in the centre of Sydney.
ABC News · May 5, 2023 Service NSW worker undergoes surgery after being stabbed multiple times in Sydney CBD branch A Service NSW employee has been stabbed multiple times in Sydney's CBD in what police have described as an unprovoked attack.
The Guardian - AU · May 5, 2023 Service NSW worker stabbed multiple times in central Sydney A 37-year-old man was arrested by police after stabbing at service centre in Haymarket
Pedestrian.tv · May 5, 2023 A Service NSW Worker Has Been Stabbed Multiple Times While On The Job In Sydney’s CBD The man is now fighting for his life in St Vincent's Hospital.
ABC News · Apr 13, 2023 Former Service NSW employee granted bail over alleged involvement in Sydney kidnapping Police allege the 21-year-old accessed addresses and driver's licences through her government job before passing it on to members of a criminal syndicate.
AAP · Feb 28, 2023 Ex-minister planned agency split despite service impact Former coalition minister Stuart Robert planned to split a department into four agencies despite advice about the proposal's negative customer service impact.
Newcastle Herald · Feb 26, 2023 Why aren't we more worried about turbines off Newcastle's coast? I hope my fears are unfounded but common sense suggests to an oldie like me that these issues should be taken into account.
Newcastle Herald · Feb 5, 2023 Perrottet offers voters power bill payment Households would access the $250 credit after comparing their energy bill with other providers' deals on a Service NSW comparison tool.
AAP · Feb 4, 2023 Perrottet's $250 per house energy cash election pledge NSW households who check whether their energy provider is offering them a fair deal would be given a $250 one-off payment, in a major pre-election sweetener.
Newcastle Herald · Jan 30, 2023 Former German army officer joins Libs' fight The Service NSW senior executive has a PhD in computer science.
ABC News · Oct 12, 2022 NSW scraps mandatory reporting of COVID-19 positive rapid antigen tests The NSW government scraps mandatory reporting for rapid antigen tests that return a positive COVID-19 test result.