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AAP

Politics

Luke Costin and Peter Bodkin

Long wait for refunds of 'gobsmacking' unlawful fees

Service NSW Jihad Dib Damien Tudehope Revenue NSW New South Wales Customer Service

An estimated $144 million in merchant fees was unlawfully charged on NSW government transactions. (Joel Carrett/AAP PHOTOS)

Millions of people wrongly hit with surcharges when paying fines, registration and other government fees over an eight-year period could be waiting months for refunds.

At least $144 million in merchant fees has been unlawfully charged by the NSW government since 2016, it admitted on Wednesday.

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