Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Guardian - AU
The Guardian - AU
National
Catie McLeod and Tamsin Rose

Millions of people in NSW charged illegal merchant fees by state agencies, government says

A NSW penalty reminder notice
New South Wales government agencies have illegally charged people fees for services such as licence renewals, car registrations and fine repayments since 2016. Photograph: Dean Lewins/AAP

New South Wales government agencies have illegally charged people about $144m in merchant fees on an estimated 92m credit card transactions for services such as licence renewals, car registrations and fine repayments since 2016.

The finance minister, Courtney Houssos, on Wednesday said the government had referred the issue to the NSW ombudsman for an investigation into “possible serious maladministration” after the state auditor general alerted it to the issue in July.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.