Duty of candour in NHS ‘does not work and needs urgent review’, inquiry told Former senior ombudsman Sir Rob Behrens was giving evidence to the Thirlwall Inquiry. Evening Standard · Dec 10, 2024
No 10 accused of blocking Nick Hardwick to be health ombudsman Former Parole Board chair resigned in 2018 when the high court overturned a decision to release serial rapist John Worboys The Guardian - UK · Mar 27, 2024
Tuesday briefing: How the NHS ‘culture of concealment and denial’ hurts patients In today’s newsletter: Amid many other crises, the standard of NHS care for patients’ families is declining – this is what it feels like The Guardian - UK · Mar 19, 2024
NHS ombudsman Rob Behrens: ‘There are serious issues of concern’ The outgoing watchdog for England says there are still ‘too many examples of care not being safe’ The Guardian - UK · Mar 17, 2024
NHS ombudsman warns hospitals are cynically burying evidence of poor care Exclusive: Rob Behrens says ministers and health leaders are doing too little to end ‘cover-up culture’ in England The Guardian - UK · Mar 17, 2024
Cancer patients may be at risk due to overstretched NHS staff, ombudsman warns Problem rooted in staffing levels and unsustainable pressure on exhausted employees, complaints body for NHS in England says The Guardian - UK · Mar 9, 2024
Why a doctor's empathy is important for keeping patients safe Avoiding fatal patient safety failures requires “a more empathetic and collaborative approach from doctors”, the UK’s parliamentary and health service ombudsman, Rob Behrens, recently argued in The Times. The Conversation · Nov 22, 2023
Complaints about poor NHS dental services rise 66% in five years Exclusive: Standard of care, exorbitant fees and difficulty getting treatment among 1,982 issues reported in 2022-23 The Guardian - UK · Oct 30, 2023
Sepsis killing too many as lessons not learned, warns NHS watchdog Damning report by health service ombudsman says hospitals must make urgent improvements to avoid more fatalities The Guardian - UK · Oct 24, 2023
Lessons ‘not being learned’ from sepsis failings, ombudsman warns The new report said the ‘same serious failings are still happening’ 10 years after the publication of a previous document. The Independent UK · Oct 24, 2023
NHS ombudsman warns Sciensus that patients ‘should not be ignored’ Exclusive: boss of courier given 28 days to improve complaints system after reports of vital drugs being delayed or missed The Guardian - UK · Oct 19, 2023
NHS ombudsman calls on trust chief to withdraw ‘not accurate’ remarks Rob Behrens writes to head of Norfolk and Suffolk trust over claim to committee that questioned him about patient deaths report The Guardian - UK · Oct 5, 2023
Letby inquiry must also examine NHS ‘cover-up culture’, says ombudsman Exclusive: Rob Behrens wants inquiry to look into why hospital chiefs often ignore safety concerns and victimise whistleblowers The Guardian - UK · Sep 15, 2023
Labour will examine NHS weekend working in wake of teenager’s death – Streeting The shadow health secretary was asked about criticism of weekend staffing levels following the death of 13-year-old Martha Mills. The Independent UK · Sep 5, 2023
The Guardian - UK · Aug 27, 2023 Lucy Letby case: more babies face harm unless NHS ends ‘defensive leadership’ Exclusive: Ombudsman Rob Behrens hits out at ‘unacceptable attitudes to whistleblowing’ and calls for urgent change
The Independent UK · Aug 26, 2023 Chilling warning that scandals across NHS will be covered up as staff say whistleblowers are ignored In wake of missed chances to catch killer nurse Lucy Letby, figures show doctors and nurses’ widespread concerns about sounding the alarm
The Independent UK · Aug 23, 2023 Watchdog backs Lucy Letby public inquiry and warns of need to root out NHS ‘culture of fear’ ‘Culture of fear in NHS trusts is not isolated to this case’, warns health ombudsman Rob Behrens
The Independent UK · Aug 23, 2023 Families should have ‘full confidence’ in Letby inquiry, says Barclay It comes amid debate over the type of inquiry to be held into nurse Lucy Letby’s crimes.
The Independent UK · Aug 23, 2023 NHS ombudsman calls for Letby inquiry to be put on statutory footing Parliamentary and Health Service Ombudsman Rob Behrens has set out his views in a letter to Health Secretary Steve Barclay.
The Independent UK · Aug 18, 2023 Babies could have been saved if hospital acted sooner, consultants say Dr Stephen Brearey and Dr Ravi Jayaram, who worked on the neonatal unit at the Countess of Chester Hospital, raised concerns about Letby in 2015.
The Independent UK · Aug 9, 2023 Pensioner died with operable brain tumour after scans ‘not properly monitored’ The Parliamentary and Health Service Ombudsman (PHSO) found that May Ashford, who died aged 71 in 2015, was not offered surgery until it was too late.
The Independent UK · Jun 29, 2023 Calls to overhaul doctor training to end ‘cover-up culture’ leading to avoidable NHS deaths Health ombudsman warned there is an ‘ingrained defensiveness’ when it comes to patients being harmed or suffering avoidable death which must end
The Independent UK · Jun 29, 2023 Ombudsman finds ‘culture of cover-up’ in NHS when patients are harmed Rob Behrens cited incidents in which ‘patients have been lied to’ or their care plans were ‘altered after they died’ to hide errors.
The Guardian - UK · Mar 28, 2023 Mothers and babies being put at risk due to unsafe NHS maternity services, report says NHS ombudsman says more tragedies will occur unless decisive action in taken
The Independent UK · Mar 28, 2023 More maternity tragedies will occur unless rapid changes are made – report Health Service Ombudsman Rob Behrens said the cases his office had heard were ‘extremely distressing’.