The Latest Breaking News from RMA

Asus has now made it clear if a product sent for repair will be fixed under warranty or if it'll cost ya

Let's hope this makes for a more transparent RMA process overall.

PC Gamer · Oct 3, 2024

Intel customer bemoans CPU RMA process — furious owner says Intel claims brand new Core i9-14900K chips purchased from Amazon and Micro Center are fake

Intel says that a Reddit user's RMA claims were counterfeit products, threatening to destroy them if the user goes through with the returns. In the meantime, Micro Center and Amazon accepted the defective Intel chips and gave a refund despite the CPUs already falling out of the return window.

Tom’s Hardware · Aug 2, 2024

Asus' tone deaf response to ongoing RMA support issues isn't going to encourage me to keep recommending Asus tech

Asus has apologised 'for any confusion' RMA customers might have experienced and is implementing three 'actions to optimize the customer repair experience' effective from today.

PC Gamer · May 16, 2024