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The Latest Breaking News from Optus

Ombudsman hears from 17,900 Australians as Optus hack sparks complaints

The Optus data breach has driven a spike in complaints against the telco industry, with more than 17,900 Australians writing to the ombudsman.

The New Daily

Australians’ trust tumbles for some of the country’s biggest brands

Australians are keeping a wary eye on staple local businesses after a horror year of hacks and travel disruptions.

The New Daily

Phone and internet complaints jump after Optus hack

A jump in phone and internet complaints has been blamed on the Optus hack, but privacy concerns are just the tip of the iceberg for some upset customers.

AAP

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Afternoon Update: earthquake casualties could exceed 20,000; BLM protest charges dropped; and a quoll faces extinction

Anthony Albanese has pledged an initial $10m in humanitarian assistance after the earthquakes

The Guardian - AU

Sydney man spared jail after 'opportunistic' Optus data blackmail attempt

Dennis Su sent text messages to 92 people caught up in the Optus data breach, demanding $2,000 be transferred to his younger brother's bank account.

ABC News

Optus breach teen scammer avoids jail

A NSW teen scammer has been spared a jail sentence after trying to blackmail Optus customers affected by its September data breach.

AAP

2023 Australian Open Day 3: Jelena Dokic optimistic about an Ash Barty tennis comeback

Former tennis star Jelena Dokic says she's hopeful that Ash Barty will one day come out of her retirement from tennis.

The New Daily

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‘Right decision, wrong reasons’: Why the Telstra-TPG deal needs work

The ACCC has quashed a partnership between two major telcos over fears for consumer competition – but regional communities need more work.

The New Daily

Fake myGov profiles are being used to hack ATO accounts. Sue found this out the hard way

A routine meeting with her accountant turned into a nightmare for Sue. The retiree is a model citizen for digital security hygiene, but her caution wasn't enough to protect her identity from hackers exploiting this loophole.

ABC News

Australia ranks worst in the world for data breaches, with 22 accounts hacked every minute

Australia has ranked as the worst country in the world for data breaches over the September quarter, new data has revealed.

The New Daily

Telstra sorry for private data online leak

Communications giant Telstra has apologised for a bungle that resulted in the names, private numbers and addresses of thousands of customers leaked online.

AAP

After Optus, Medibank hacks, the government plans to firm-up defences for ATO, Centrelink data

The Optus and Medibank hacks were a "wake-up call" for corporate Australia — now the government wants a cybersecurity boost for itself.

ABC News

SMS scams rise despite success blocking sham phone calls

Industry code credited with helping reduce scam calls by almost 550m since 2020 but text messages said to be more difficult to stop

The Guardian - AU

Is it worth taking out personal cyber insurance in case you are caught up in a data hack?

Experts say investing in identity theft protection may provide peace of mind, but won’t help recover lost information

The Guardian - AU

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ABC News

Cyber black market selling hacked ATO and MyGov logins shows Medibank and Optus only tip of iceberg

ABC Investigation uncovers large swathes of confidential material widely available on the open internet, ranging from sensitive contracts to privileged legal advice about a student's death.

The New Daily

Calls for tougher fines after latest Telstra scandal

Australia's biggest telcos must be handed larger fine to stem a growing tide of failures by the likes of Telstra, a leading advocate says.

Pedestrian.tv

We Asked Ppl Who Grew Up Using Brick Phones About The Struggles Gen Z Will Never Understand

I still remember the first time I got a mobile phone like it was yesterday. It was my 13th birthday, and I welcomed my teenage years by playing snake for like three hours and texting my friends things like “r U Gonna Go milkbar after skool 2moz?” – an endeavour…

ABC News

Townsville digital licence trial delayed amid fallout from Medibank and Optus data breaches

After data breaches at Medibank and Optus, the Queensland government decides to delay digital licence trial in Townsville until 2023.

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The New Daily

Hack back: Australia set to attack Medibank crooks

Millions of people having their personal lives exposed in hacks of Optus and Medibank will drive “permanent change” in cyber crime.

The Conversation

Australia is considering a ban on cyber ransom payments, but it could backfire. Here's another idea

First Optus, now Medibank; in less than two months we’ve experienced two of the largest personal data breaches in Australia’s history. In both cases the hackers attempted, and failed, to extort a ransom in exchange for not releasing personal data.

The Guardian - AU

Medibank hack: Clare O’Neil says new cybercrime operation will hunt down ‘Russian thugs’

Officials drawn from AFP and the Australian Signals Directorate to form ‘joint standing operation’ against cybercriminal syndicates

The New Daily

Personal data is now public – and it’s not just Medibank and Optus

Much of the personal data stolen from Medibank and Optus isn't even considered private anymore. It's a sign of how bad things are.

The Conversation

Medibank hackers are now releasing stolen data on the dark web. If you're affected, here's what you need to know

On October 13 one of Australia’s largest medical insurers, Medibank, announced it had suffered a cyberattack – one which has resulted in the breached personal details of 9.7 million customers in Australia. We now know the hackers, who are almost certainly Russian, demanded a ransom of US$9.7 million (about A$15…

ABC News

Queensland changes licence verification process after Optus hack

Queenslanders will now have to give their licence and card numbers when dealing with banks and telcos, but some have questioned whether the protocol really amounts to a two-factor authentication system.

ABC News

NSW government agencies legally required to report data breaches under proposed law

Unlike other states and territories, NSW government agencies will legally be required to report customer data breaches like cyber attacks, if a new bill is passed through parliament.

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