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The Latest Breaking News from Ofgem

Fraud warning issued to millions of households ahead of UK Government financial support starting next month

Scammers pretending to be from Ofgem are tricking people into handing over bank details.

Daily Record

Electricity firms told to "up their game" after Storm Arwen response left thousands of Dumfries and Galloway homes without power

Ofgem's review of how firms reacted to the damage to the network has revealed some customers received “unacceptable service”

Daily Record

Scandalous UK scammers using cost of living crisis to trick vulnerable people

Scammers have been targeting people by email, claiming to be from energy regulator Ofgem and asking people to enter bank details to get the energy rebate

Edinburgh Live

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British Gas owner says rivals blocking plans to protect customer deposits

Centrica accuses two big suppliers of resisting proposals in wake of collapse of scores of energy firms

The Guardian - UK

Calls for energy networks to shape up after report into the Storm Arwen response

Then Storm Arwen crashed through the Big County in a winter freeze, Perthshire homes were left for an "unacceptable" period of time without power or heating.

Daily Record

North East MPs react to 'damning' and 'revealing' report into Powergrid response to Storm Arwen

Thousands of homes in the North East were left without power last November following Storm Arwen but a report revealed the response was 'unacceptable'

Chronicle Live

People left without power for days during Storm Arwen react as Powergrid's response called 'unacceptable'

In the wake of Ofgem's report, Northern Powergrid said it 'learned some difficult lessons' during the storm

Chronicle Live

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Regulators slam energy operators' "unacceptable" response after Storm Arwen chaos

The report was published after a six month review into the handling of the storm in November.

Daily Record

Electricity firms must ‘up their game’ following Storm Arwen

Three network operators have paid £30m in compensation and agreed to pay another £10m in redress to local communities

Insider UK

Energy bills set to fall for most households under Ofgem plans to cut standing charges

Part of the cost of sky-high energy bills could be stripped out under proposals from the Ofgem energy regulator to help British homes with the rising cost of living

Daily Mirror

Power firms must ‘up their game’ after Storm Arwen failures, says Ofgem

Regulator berates network operators for ‘unacceptable’ time taken to restore power to thousands of homes

The Guardian - UK

Ofgem finds that electricity companies provided "unacceptable service" following Storm Arwen

The industry watchdog has made a variety of recommendations so better services are delivered in the future

Manchester Evening News

Watchdog slams energy firms' 'unacceptable' response to Storm Arwen

SCOTS left without power for days following Storm Arwen were provided an “unacceptable service” by electricity networks, industry watchdog Ofgem…

The National (Scotland)

Thousands suffered ‘unacceptable service’ during Storm Arwen power blackouts, says Ofgem

A six-month review by Ofgem has been published following the storm which brought trees down across England and Scotland

Evening Standard

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Chronicle Live

Storm Arwen power company response "unacceptable" and could have breached licence, report says

Northern Powergrid may have been in breach of its licence because of failures in its call centre in the wake of last November's storm

Chronicle Live

Cost of living: Is now the time to think about fixing your energy?

More deals are on offer but are mostly just for existing customers and they don't last long, so get in quick if you want one

Nottingham Post

Money expert Martin Lewis shares new energy tariff deals ahead of October price cap

The price cap is likely to rise even more

Bristol Post

‘Warm places’ needed in Bristol for people who can’t afford to heat homes in winter

Energy bills are set to skyrocket even further this October, just as many will be turning their heating back on

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Daily Record

Martin Lewis shares new energy tariff deals which could help millions of households beat October price cap

The consumer champion has issued important advice for people with British Gas, Ovo, E.On Next, SSE and EDF.

Daily Mirror

When will I get the £400 energy discount? Key date and eligibility criteria explained

The new £400 discount was confirmed as a replacement for the £200 "loan-not-loan" that would've needed to be paid back starting from 2023. Here's what you need to know

Edinburgh Live

Everyone not entitled to the £400 energy bill discount with full rules explained

Around 28million homes across England, Wales and Scotland will receive the new support, confirmed last week by Chancellor Rishi Sunak as part of a new £15billion cost of living package.

The National (Scotland)

April Fuel's Day: Explaining Scotland's energy price rises

APRIL 1 is typically a day for humour, but not many in Scotland were laughing at Ofgem's announcement.

The Guardian - UK

Energy rebate: tenants fear they could miss out on £400 discount

Rishi Sunak announced a £400 energy discount from October – but those with prepay meters could lose out

Wales Online

Not everyone will get the £400 energy bill discount – including tenants

The discount will not be applied to people who are not directly responsible for paying their energy bills

Edinburgh Live

Urgent scam warning as fraudsters impersonate government to steal money

An urgent scam warning has been issued by national fraud and cyber reporting centre Action Fraud about a dangerous new message claiming to be from the UK Government

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