The Latest Breaking News from Ofgem

Plans for flexible energy tariffs to help households cut electricity bills

The Government plans to offer consumers ways to take advantage of off-peak electricity prices through flexible tariffs and smart appliances.

Evening Standard · Jul 23, 2025

Substation fire that shut Heathrow Airport to cost it ‘tens of millions’

More than 270,000 air passenger journeys were disrupted by the incident that led to the airport’s closure in March.

Evening Standard · Jul 23, 2025

Heathrow reveals huge financial impact of fire that forced airport’s closure

More than 270,000 air passenger journeys were disrupted by the incident

The Independent UK · Jul 23, 2025

Octopus Energy to pay out £1.5m over thousands of bill errors

Supplier failed to issue final bills to 34,000 prepayment customers who stopped using it, Ofgem finds

The Guardian - UK · Jul 8, 2025

Octopus Energy to pay £1.5 million for prepayment meter billing errors

OCTOPUS Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has…

The National (Scotland) · Jul 8, 2025

Octopus energy to pay £1.5m in compensation for bill errors – are you eligible?

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

The Independent UK · Jul 8, 2025

Octopus Energy pays £1.5 million for prepayment meter billing errors

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Evening Standard · Jul 8, 2025

Heathrow fires: What caused the substation blaze which led to travel chaos

A new report unveils that a catastrophic failure by the National Grid led to the power outage, prompting an Ofgem investigation into preventable faults

Evening Standard · Jul 2, 2025

Fire That Closed Heathrow Traced To Unrepaired Transformer

A fire at an electrical substation that forced a shutdown at London's Heathrow Airport in March was likely caused by moisture entering electrical components, a problem first flagged in 2018, a report said Wednesday.

International Business Times · Jul 2, 2025

Substation fire that shut Heathrow Airport was preventable, says watchdog report

Ofgem said it had opened an official enforcement investigation into National Grid Electricity Transmission.

Evening Standard · Jul 2, 2025