The Latest Breaking News from Ofcom

Virgin Media is most complained about UK broadband provider

Ofcom figures show Virgin attracted about 32 complaints per 100,000 customers compared with 18 for Now Broadband

The Guardian - UK · Jan 25, 2024

The Guardian view on Royal Mail: when letters arrive is a social, not market, decision

Editorial: Privatisation has not seen consumer and staff interests properly protected. It is time to consider a different approach

The Guardian - UK · Jan 24, 2024

Ofcom’s ‘snail mail’ plan isn’t the solution that Royal Mail needs

The regulator’s proposal to slow down deliveries to three days or longer will erode the service almost to the point of surrender

The Guardian - UK · Jan 24, 2024

Royal Mail could deliver post just three days a week under shock Ofcom proposals

Cost cutting options laid out by regulator could save the company up to £650 million a year

Evening Standard · Jan 24, 2024

Royal Mail could save £650m by moving to three-day-a-week service, says Ofcom

Regulator sets out possible ways forward in review of requirement to deliver across Britain, six days a week

The Guardian - UK · Jan 24, 2024

UK factories hit by Red Sea crisis, but recession could be avoided – as it happened

Manufacturing supply chains were impacted by longer wait times for container freight during January in the wake of the Red Sea crisis

The Guardian - UK · Jan 24, 2024

Royal Mail services may be about to change: how do other countries handle postal services?

UK’s Royal Mail braced for review result as Saturday letter deliveries expected to be cut

The Guardian - UK · Jan 23, 2024

BBC Charter Mid-Term Review Calls for Better Complaints Handling & Diversity

The UK government has set the pace for BBC reforms by publishing a mid-term review of the 11-year BBC Charter to regain viewers' trust as shown by reduced faith in BBC complaints handling.

International Business Times UK · Jan 22, 2024

Royal Mail’s Saturday letter service should stay, says Downing Street

Regulator due to lay out options for future as operator claims six-day service is unsustainable

The Guardian - UK · Jan 22, 2024

Downing Street denies having anti-BBC agenda after bias accusations

PM says impartiality is important tenet of media industry after culture secretary accused BBC of bias and said it needed to adapt

The Guardian - UK · Jan 22, 2024